Experienced Dental Treatment Coordinator – Bilingual English/Spanish

Now Hiring: Experienced Dental Treatment Coordinator / Front Office Lead

Location: Humble, TX

Bilingual English/Spanish Required

We are seeking an experienced, organized, and dependable Dental Treatment Coordinator with office management experience to help lead front office operations at our PPO and Medicaid dental practice.

Requirements

• Previous dental office experience, including office management or front office leadership.
• Fluent in English and Spanish.
• Proficiency with Open Dental.
• Experience with PPO and Medicaid insurance.
• Strong knowledge of treatment presentation, insurance verification, billing, and collections.
• Excellent patient communication, organization, and follow-through.

Responsibilities

• Present treatment plans and explain insurance estimates, patient costs, and payment options.
• Follow up on unscheduled treatment and help patients move forward with care.
• Verify insurance eligibility, benefits, coverage limitations, and authorization requirements before appointments.
• Coordinate preauthorizations and track pending approvals.
• Manage patient collections, outstanding balances, and insurance claim follow-up.
• Review aging reports and work with the billing team to resolve unpaid or denied claims.
• Maintain accurate patient records, treatment plans, and account information in Open Dental.
• Manage scheduling, appointment confirmations, incoming calls, and same-day treatment opportunities.
• Support daily office operations, team coordination, and productive scheduling.
• Handle patient questions and concerns professionally.
• Payroll

We are looking for someone who takes ownership, communicates proactively, and follows tasks through to completion.

Pay: $24.00 - $27.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Work Location: In person