Experience Dental Receptionist

Job Summary

We are seeking an experienced Dental Receptionist who thrives in a fast-paced, patient-centered environment! In this vital role, you will serve as the first point of contact for patients, managing front desk operations with enthusiasm and professionalism. Your expertise in medical administrative support, EMR systems, and dental clinic procedures will ensure smooth daily operations. You’ll coordinate patient appointments, handle medical billing and collections, and maintain accurate dental records—all while delivering exceptional customer service. If you’re passionate about healthcare, detail-oriented, and eager to contribute to a welcoming dental practice, this opportunity is perfect for you!

Duties

• Greet patients warmly and manage patient check-in/check-out processes efficiently using EMR/EHR systems such as Epic, Meditech, or eClinicalWorks
• Schedule appointments accurately and coordinate follow-up care plans with patients and clinical staff
• Handle medical billing and collections, including insurance verifications, claim submissions, and payment processing through health insurance platforms like Athenahealth or Medicare
• Review and update patient medical records ensuring compliance with HIPAA and clinical confidentiality policies
• Assist with documentation review, CPT coding, ICD-9/10 coding, and medical billing procedures to ensure accurate record-keeping
• Manage phone communication with patients, providers, and insurance companies while maintaining professional phone etiquette
• Perform clerical tasks such as filing, data entry (including 10 key typing), and maintaining organized medical records in electronic health records (EHR) systems
• Support clinical staff by managing office supplies, appointment reminders, and patient correspondence to optimize office efficiency

Qualifications

• Proven experience as a Dental Receptionist or in a similar medical front desk role within a dental clinic setting
• Strong knowledge of EMR/EHR systems like Epic, Meditech, Athenahealth, or eClinicalWorks
• Familiarity with medical billing processes including insurance claims submission and collections
• Understanding of HIPAA regulations and clinical confidentiality policies
• Experience with CPT coding, ICD-9/10 coding, Medicare procedures, and health insurance procedures
• Excellent customer service skills coupled with professional phone etiquette and communication abilities
• Bilingual skills are a plus to serve diverse patient populations effectively
• Proficiency in Microsoft Office Suite for documentation and administrative tasks
• Strong organizational skills with attention to detail in documentation review and record management
• Previous clinic or dental office experience is highly preferred to ensure seamless integration into the team

Join us in delivering outstanding patient care while advancing your career in a dynamic dental practice! We are committed to fostering a supportive environment where your skills make a real difference.

Pay: $18.00 - $22.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off

Work Location: In person