Dental Treatment Coordinator

Job Summary

Raleigh Periodontics is seeking an enthusiastic, compassionate, and highly organized Treatment Coordinator to join our team!
As a Dental Treatment Coordinator, you’ll help patients understand their recommended care and navigate the steps to move forward. You’ll coordinate treatment plans, communicate clearly with patients and the dental team, and support accurate, confidential records. This individual will work closely with our periodontist and clinical team to ensure a seamless transition from diagnosis to treatment.

Responsibilities

• Review treatment plans with patients, explain next steps, and respond to questions with care and clarity.
• Coordinate appointments, follow-ups, and patient information using patient management software.
• Support medical administrative tasks, including record updates, document preparation, and accurate typing.
• Communicate with patients by phone and in person; coordinate with the dental team.
• Follow up with patients who have not yet scheduled recommended treatment.
• Present financing options and assist patients with applications when appropriate.
• Follow applicable health regulation policies and protect patient confidentiality. Your impact: Clear treatment guidance helps patients make informed decisions and supports coordinated care.

Experience

• Medical office or other office experience, including medical administrative support and customer service, is valuable.
• Experience as a dental Treatment Coordinator or Clinical background in dental is preferred.
• Familiarity with medical terminology and patient management software.
• Comfortable discussing treatment fees and financial arrangements.
• Strong phone and client communication skills, accurate typing, and proficiency with Microsoft Office are preferred.
• Positive attitude, strong work ethic, and a team-oriented mindset.

Work Location: In person