Dental Treatment Coordinator

Overview
We are seeking a dynamic and detail-oriented Dental Treatment Coordinator to join our vibrant dental team. In this pivotal role, you will serve as the essential link between patients and providers, ensuring smooth communication, accurate documentation, and efficient management of treatment plans. Your enthusiasm and organizational skills will help create a welcoming environment where patients feel confident and cared for from their initial consultation through their ongoing dental journey. This paid position offers an exciting opportunity to be at the forefront of patient care, combining administrative expertise with a passion for excellent service. Must be availavble some Saturday's and travel between 3 locations - 2 close to Henderson and 1 off of Tenaya and Cheyenne

Responsibilities

• Greet patients warmly and manage patient check-in and check-out processes with professionalism and courtesy
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification using systems
• Explain treatment options to patients clearly, including procedures, costs, and payment plans
• Coordinate with dental providers to develop comprehensive care plans tailored to each patient’s needs
• Convert new patient consultatons into starts
• Follow up on patients who had an exam and didn't start treatment
• maanage multi-line phone systems, handle patient inquiries with excellent phone etiquette, and maintain organized filing of medical records and documentation
• Conduct intake assessments for new patients, review medical histories, and update electronic health records (EHR systems) such as curve and Ortho track
• Support front desk operations by managing appointment scheduling, patient flow, and administrative support tasks with proficiency in Microsoft Office and typing skills

Requirements

• Proven experience in a dental office environment or medical administrative support role with clinic experience preferred
• Excellent customer service skills combined with professional phone etiquette and multi-line phone system handling
• Ability to review medical documentation accurately while maintaining HIPAA compliance
• Proficiency in computer skills including Microsoft Office suite (Word, Excel), typing (10 key), filing electronic records and managing health information systems
• Bilingual abilities are highly desirable to serve diverse patient populations effectively
• Strong organizational skills with attention to detail in documentation review and appointment coordination
• Previous clinic or dental office experience is preferred; familiarity with dental terminology is a plus
• Ability to work efficiently in a fast-paced environment while maintaining a positive attitude

Join us as a Dental Treatment Coordinator where your expertise will directly impact patient satisfaction and operational excellence. We are dedicated to fostering a supportive environment that values your contributions while offering opportunities for professional growth.

Pay: $18.00 - $24.00 per hour

Work Location: In person