Dental Treatment Coordinator

About the Position

Oasis Dental Team PC is looking for an experienced, patient-focused Dental Treatment Coordinator to join our team. We need a confident communicator who can explain recommended treatment, discuss financial options, and consistently follow up to help patients schedule and complete their care.

Our ideal candidate has strong dental knowledge, excellent organizational skills, and a proven ability to build patient trust while supporting treatment acceptance.

Responsibilities

• Present dentist-recommended treatment plans, including treatment sequence, estimated fees, insurance coverage, and patient responsibility.
• Explain payment arrangements and available financing options clearly and confidently.
• Address patient questions and concerns with professionalism and empathy.
• Proactively follow up on unscheduled and incomplete treatment.
• Coordinate appointments with the clinical team to maintain an efficient, productive schedule.
• Review insurance benefits, limitations, and pre-treatment estimates.
• Maintain accurate records of patient conversations, financial arrangements, and follow-up activity.
• Work closely with the doctors, office manager, and clinical team to provide a smooth patient experience.
• Track treatment acceptance and follow-up outcomes while respecting patient choice.
• Review and track key performance indicators (KPIs), including treatment acceptance, unscheduled treatment, scheduled production, and follow-up conversion rates. Partner with the doctors and office manager to identify opportunities, set goals, and implement strategies that grow the practice by improving patient follow-through, increasing treatment completion, and optimizing the schedule—all while prioritizing patient needs and respecting patient choice.

Qualifications

• Previous experience as a dental treatment coordinator or in a dental front-office role with significant treatment presentation responsibilities.
• Strong understanding of dental procedures, terminology, insurance, and financial arrangements.
• Demonstrated ability to present treatment confidently and help patients move forward with recommended care.
• Excellent communication, customer service, and follow-through.
• Strong attention to detail and the ability to manage multiple priorities.
• Experience with dental practice-management software.
• A dependable, accountable, and team-oriented approach.
• Experience presenting complex or high-value treatment plans is a plus.

Pay

Competitive pay, to be determined based on experience and qualifications.

Apply

Please submit your resume through Indeed, along with a brief description of your dental treatment coordination experience.

Pay: From $20.00 per hour

Expected hours: 36.0 – 40.0 per week

Benefits:

• 401(k)
• Continuing education credits
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Opportunities for advancement
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Work Location: In person