Dental Office Manager/Treatment Coordinator

Are you an experienced dental office leader who loves building great teams, improving systems, and helping patients move forward with the care they need?

Omni Dental in McMurray is looking for an exceptional Office Manager & Treatment Coordinator to join our team.

We are an established, modern dental practice with exceptional doctors, a highly skilled team, and effective systems already in place. Our eight-chair office offers a wide range of services, including full-arch dental implant treatment (all on X), Invisalign, cosmetic dentistry, root canal therapy, and more.

We have built a strong foundation and are looking for the right person to help us take the next step. This is an opportunity for an experienced dental professional who enjoys both leadership and patient interaction—someone who can strengthen team communication, cultivate a positive workplace culture, and help patients confidently navigate their treatment options.

You won’t be expected to figure everything out on your own. You’ll have the support of practice leadership, an established team, and existing systems, along with the opportunity to bring forward ideas, implement improvements, and make a meaningful impact on how our office operates.

What You’ll Do

Leadership & Team Culture

• Foster a positive, supportive, and accountable workplace where team members communicate effectively and take pride in their work.
• Strengthen communication between doctors, clinical staff, the front office, and leadership.
• Coach, mentor, and support team members while establishing clear expectations and accountability.
• Help facilitate effective team meetings and ensure important information is communicated consistently.

Office Operations & Organization

• Oversee daily operations and help ensure the office runs efficiently and consistently.
• Coordinate staffing, scheduling, coverage, and daily workflows.
• Maintain and improve existing systems, identify opportunities for greater efficiency, and proactively solve problems.
• Monitor practice performance and help the team achieve operational and financial goals.
• Partner with practice ownership to implement improvements and develop the office’s culture and performance.

Treatment Coordination & Patient Relationships

• Present treatment plans and help patients understand their recommended care, available options, and associated costs.
• Help patients navigate financing options and feel comfortable moving forward with treatment.
• Follow up on outstanding treatment plans and support case acceptance.
• Work closely with doctors and the clinical team to ensure a smooth transition from diagnosis to treatment.
• Deliver a welcoming, professional patient experience consistent with Omni Dental’s commitment to excellent care.

What We’re Looking For

• Previous dental office management experience is required.
• Experience with treatment coordination, case presentation, and financial discussions with patients is strongly preferred.
• Excellent communication, organizational, and interpersonal skills.
• A natural ability to lead, motivate, coach, and hold team members accountable.
• A proactive, solutions-oriented mindset and a strong sense of ownership.
• The ability to balance supportive leadership with clear expectations.
• Confidence discussing treatment options and helping patients make informed decisions about their dental care.
• Familiarity with dental practice management software and day-to-day dental office operations.

We are looking for more than someone who can keep the schedule moving and manage daily tasks. We want a leader who can bring people together, improve communication, develop our team, and help patients receive the care they deserve.

Exceptional Compensation & Benefits

We believe great people deserve to be treated exceptionally well. Our benefits package includes:

• Five weeks of paid time off
• 4% 401(k) employer match
• Healthcare insurance
• Dental benefits
• Monthly performance-based bonuses
• Additional benefits and perks

Compensation will be based on experience and qualifications.

Why Omni Dental?

At Omni Dental, we believe the quality of our practice starts with the quality of our people. We have invested in exceptional doctors, a highly skilled team, modern technology, and effective systems that support high-quality, ethical dentistry.

We value people who take pride in their work, care about their colleagues, and want to make a positive difference. You’ll have the backing of practice ownership, an established foundation to build upon, and the opportunity to help shape the team’s culture and the future of the office.

If you’re an experienced dental office manager who enjoys leading a team while remaining involved in patient care and treatment coordination, we’d love to hear from you.

Learn more about us at www.omnidentalpgh.com.

Pay: $32.00 - $42.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person