Dental Treatment Coordinator

Job Overview

As a Dental Treatment Coordinator, you’ll help patients understand their recommended care and navigate each step of the treatment process. You’ll coordinate appointments, explain treatment plans and related insurance information, and keep patient records accurate and confidential. Your clear communication and organized approach will help the dental team deliver a smooth, supportive patient experience.

Duties

• Review treatment plans with patients, explain next steps, and coordinate appointments with the dental team.
• Discuss health insurance coverage and help patients understand benefits and required documentation.
• Manage patient information in electronic health records (EHR) and patient management software, following confidentiality and health regulation policies.
• Handle calls and patient inquiries with professionalism; document updates and coordinate follow-up.
• Support daily medical administrative tasks, including record maintenance, data entry, and use of Microsoft Office.
• Your impact: By making treatment plans and next steps easier to understand, you help patients make informed care decisions and support coordinated care from the dental team.

Skills

• Strong customer service, client communication, and phone communication skills, with a patient-focused approach.
• Dental office or other office experience; medical administrative support experience is helpful.
• Familiarity with dental terminology, dental insurance, and health regulation policies.
• Experience with patient management software and electronic health records (EHR) management is preferred.
• Proficiency in Microsoft Office, accurate typing, and a commitment to maintaining patient confidentiality.

Pay: $26.39 - $31.79 per hour

Expected hours: 32.0 per week

Benefits:

• Dental insurance
• Paid time off

Work Location: In person