Dental Receptionist/ Treatment Plan Co-ordinator

Open the office, check in and supply patients with new patient forms and assist them when needed.

• Verify insurances, do breakdowns, enter all necessary patient information into Eaglesoft.
• Handle all administrative tasks daily such as walkouts, end of day, running reports,

scanning and saving documents etc.

• Maintaining the billing system, generating invoices and account statements, performing

account reconciliations, maintaining accounts receivable files and records, producing

monthly financial and management reports, investigating and resolving any irregularities

or enquiries, assisting in general financial management and analysis, to submit claims to

insurances, ensure collections from the insurance etc.

• Collect deductibles and co-pays, convey to the Dr. Sharma to deposit them same business

day.

• Explain treatment plans, submit pre authorizations and payment options thoroughly with

patients.

• Build and develop relationships with patients while focusing on patient retention.
• Communicate with Doctors, assistants, and any front desk staff regarding any patient

issues/staff issues or concerns and help resolve them.

• Call and confirm all patient appointments for next business day.
• Help with marketing materials and/or events with multiple Insurance personnel.
• To help with a maintenance emergency including electrical/ IT/ plumbing/dental

equipment malfunction etc.

• Assist staff in maintaining cleanliness in the office, including

vacuuming/sweeping/mopping/clean front glass door daily/dust front desk weekly/empty

the trash cans daily/ensure bathroom and break room cleanliness daily.

Pay: $18.00 - $22.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Paid time off

Work Location: In person