Dental Receptionist

Overview

As a Dental Receptionist, you’ll keep the front desk running smoothly and help patients feel welcomed and informed. You’ll coordinate appointments, support accurate records and billing, communicate with patients and clinical staff, and protect confidential information. Your impact: Clear scheduling and reliable records help patients access care and allow the dental team to focus on treatment.

Responsibilities

• Welcome patients, manage front-desk and phone communication, schedule visits, and provide attentive customer service.
• Verify insurance information, support medical billing and collections,
• PPO / Denti-cal knowledge
• Maintain medical records and electronic health records (EHR), review documentation, and follow Health Insurance Portability and Accountability Act (HIPAA) requirements and clinical confidentiality policies.
• Provide medical administrative support, including filing, typing, data entry, and use of Microsoft Office and other computer systems.
• Coordinate care plans and communicate relevant information to patients and the dental team.

Experience

• Required: Strong patient service, phone etiquette, organization, computer skills, and clear communication; medical receptionist, front desk, clerical, administrative, or office experience is helpful.
• PPO and Denti-cal knoweldge is a must
• Preferred: Dental clinic experience; familiarity with electronic medical record DENTRIX Knowdlege Required
• Knowledge of dental terminology, health insurance, health information management, medical coding, Current Procedural Terminology (CPT), International Classification of Diseases (ICD-9 and ICD-10), and 10-key typing is useful, but not required.
• Bilingual ability is a plus.
• 4 years' experience required

Pay: $25.00 - $26.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance

Work Location: In person