Dental Receptionist

We are looking for a Bilingual Dental Receptionist that will serve our Spanish and English patients in Ontario. In this vital role, you will manage patient scheduling, insurance verification, and medical record documentation with precision and care. Your proactive attitude will ensure a smooth flow of daily operations in a fast-paced dental clinic environment, contributing to exceptional patient experiences and efficient office management. This paid position offers an exciting opportunity to develop your skills in medical administrative support while working alongside a dedicated team committed to quality care. We offer a competitive bonus plan to share in our office success in addition to hourly pay.

<Duties>

• Greet patients warmly and handle all front desk responsibilities with enthusiasm, including answering multi-line phone systems and managing appointment scheduling using dental office management software Open Dental.
• Manage patient intake procedures, update medical records, and review documentation for accuracy and completeness in compliance with HIPAA regulations
• Conduct insurance verification, explain treatment plans to patients, and assist with billing inquiries.
• Maintain accurate filing of dental and medical records, ensuring confidentiality and adherence to health information management standards
• Support administrative tasks such as data entry with 10-key typing skills, appointment reminders, and managing office supplies to keep the clinic running smoothly
• Collaborate with clinical staff to coordinate patient care plans and ensure timely documentation review for billing and record accuracy

<Skills>

• Proven experience in dental office or healthcare clinic environments with strong knowledge of dental terminology and medical terminology
• Proficiency in EMR system Open Dental.
• Excellent customer service skills with professional phone etiquette and the ability to handle multi-line phone systems confidently
• Strong computer skills including , typing, filing, and health information management software
• Bilingual abilities are required. We serve our Spanish and English speaking community here in Ontario California.
• Previous clinic or dental office experience and familiarity with dental terminology preferred
• Exceptional organizational skills for managing appointments, patient records, and documentation review while maintaining attention to detail in a fast-paced setting

Join us in delivering outstanding patient care through efficient administrative support! Your energetic approach combined with your detailed knowledge will help create a welcoming environment where patients feel valued from their first contact through their entire visit.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• On-the-job training
• Paid time off

Work Location: In person