Dental Receptionist

Job Overview

We are seeking an energetic and detail-oriented Dental Receptionist/Patient Coordinator to join our dynamic dental team. In this vital role, you will serve as the first point of contact for patients, ensuring a welcoming environment while managing appointment scheduling, patient communication, and administrative tasks. Your expertise in dental billing, insurance coordination, and electronic health record (EHR) systems will be essential to streamline clinic operations and enhance patient experience. If you thrive in a fast-paced setting and possess excellent customer service skills, this opportunity is perfect for you to make a meaningful impact in dental healthcare.

Duties

• Greet patients warmly, verify their appointment details, and assist with check-in and check-out procedures
• Schedule appointments efficiently using dental practice management software and coordinate follow-up visits
• Handle dental billing and collections, including insurance verification, claims submission, and payment processing
• Review documentation for accuracy and completeness, ensuring compliance with HIPAA and clinical confidentiality policies
• Communicate effectively with patients regarding treatment plans, insurance coverage, and appointment reminders via phone and email
• Maintain organized filing systems for medical records, insurance documents, and other administrative files

Requirements

• Proven experience as a Dental Receptionist or Patient Coordinator in a dental or medical clinic setting
• Familiarity with medical billing procedures including insurance claims processing and collections
• Knowledge of HIPAA regulations and clinical confidentiality policies to safeguard patient information
• Excellent customer service skills with the ability to handle phone communication professionally and courteously
• Bilingual abilities(Korean) are preferred(NOT required) to serve diverse patient populations effectively
• Strong computer skills with experience in Microsoft Office Suite (Word, Excel) and typing accuracy for data entry tasks, operating DENTRIX would very strong point
• Office experience within a healthcare environment is highly desirable; dental clinic experience is a plus
• Ability to multitask efficiently while maintaining attention to detail in a fast-paced environment

Join our team to deliver exceptional patient care while advancing your career in healthcare administration! We value proactive professionals who are committed to supporting our patients’ health journeys through excellent service and administrative expertise.

Pay: $20.00 - $24.00 per hour

Expected hours: 35.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Paid time off

Work Location: In person