Dental Patient Coordinator

At Oakton Family Dentistry, we're looking for a new shining star to join our bustling, ever-expanding team! Are you vibrant, passionate about healthcare, and eager to make a real impact? If you're enthusiastic, detail-oriented, and an effective multitasker, then you might just be the dynamic individual we're looking for!

In this full-time Patient Scheduling Coordinator role, you'll thrive in a lively team environment. Please only apply if you are looking for a long term relationship. As part of our close-knit family, you'll learn, develop and hone your skills under the nurturing wing of our supportive leadership. We're dedicated to 5-star service and comprehensive care.

Our workplace is inclusive, offering you the perfect launching pad for your career growth and progression.

In joining our team, you can anticipate a robust benefits package, including health, dental, vision, retirement, PTO, and more, once eligibility requirements are met.

At Oakton Family Dentistry, our culture revolves around teamwork and camaraderie. We're looking for high-energy, outgoing candidates who are eager to contribute and collaborate with a diverse range of personalities. The ideal candidate is proactive, inquisitive, and executes tasks meticulously and accurately.

Key Responsibilities

• Deliver exceptional customer service: Your welcoming smile will be the first thing our patients see!
• Answer phones and schedule appointments, ensuring timely follow-ups on no shows/cancellations
• Verify demographics at check-in and collect all missing data
• Regularly monitor office email/voicemail
• Maintain an inviting, clean waiting area
• Verify insurance benefits and have a basic understanding of dental insurance plans (PPO)
• Import and scan documents
• Be willing to work flexible hours, including some evenings and Saturdays

Skills and Qualifications

• High school diploma or equivalent
• Strong communication skills
• A positive, "can-do" attitude
• Meticulous attention to detail
• Adaptability to varying work environments
• A team player who can effectively multitask
• Punctuality and self-motivation
• 5+ years experience in a dental administrative role

Our core values include a Growth Mindset, Owning It, Saying Yes, Putting People First, and Goal Driven. If these resonate with you and you're keen to join a dynamic, fast-paced, and team-oriented organization with a strong commitment to its patients and employees, we'd love to hear from you! Please submit your resume, and we'll reach out to arrange an interview.

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Dental receptionist: 5 years (Required)
• Dental office: 5 years (Required)

Work Location: In person