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Dental Receptionist (Bilingual Only - Spanish)

Healthy Smiles of Long Beach
πŸ“ Norwalk, CAΒ·Posted 25d ago
πŸ’° ~$42k–$54k/yr

Bilingual Dental Front Office Coordinator (English/Spanish)

We’re looking for an experienced, bilingual front office coordinator who can step in and run the front desk from day one. This role is for someone who already knows dental insurance, knows Open Dental, and can take control of the schedule without training. If you’re organized, quick on the phones, dependable, and give excellent customer service, we want to hear from you.

What you’ll do

  • Answer phones and greet patients in English and Spanish, with a warm, professional attitude
  • Schedule patients and take control of the daily schedule to keep it full and running smoothly
  • Verify insurance eligibility online and over the phone, including Denti-Cal and PPO plans
  • Confirm the next day’s patients and their eligibility
  • Prepare patient charts ahead of appointments
  • Call patients back and follow up on unscheduled treatment
  • Audit charts and make sure treatment plans are linked correctly
  • Multitask in a busy office while keeping accuracy high

What you bring

  • Dental front office experience (required)
  • Hands-on experience with Open Dental
  • Fluent in English and Spanish
  • Can check eligibility independently, both online and by phone
  • Excellent customer service and phone skills
  • Strong scheduling skills
  • Organized and able to handle several tasks at once
  • Reliable and dependable: someone the office can count on every day
  • On time, every day, and ready to start at the beginning of your shift
  • Consistent attendance: you understand the front desk keeps the office running, and the team depends on you being there
  • Knowledge of HIPAA and patient confidentiality

Nice to have

  • Experience presenting treatment plans and financing options such as CareCredit
  • Experience with Denti-Cal pre-authorizations
  • Experience posting payments

Pay: $20.00 - $26.00 per hour

Expected hours: No more than 40.0 per week

Benefits:

  • Employee discount
  • Free parking
  • Opportunities for advancement

Experience:

  • Dental receptionist: 1 year (Required)

Language:

  • Spanish (Required)

Work Location: In person

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