Dental patient coordinator/Dental front desk (Prosthodontic practice)

Job Overview

Our thriving prosthodontic specialty practice is looking for a full-time Patient Care Coordinator to join our dedicated team. We specialize in advanced restorative, cosmetic, and implant dentistry. Because our patients are often undergoing life-changing smile transformations, we are looking for a team member who can deliver an elite, warm, and highly personalized "concierge" experience from the moment they walk through the door.

If you are a detail-oriented multitasker who thrives in a sophisticated, calm, and collaborative healthcare environment, we want to hear from you.

Responsibilities

• Greet patients with a warm smile, manage the reception area, and coordinate a seamless checking in and out process.
• Handle phone communications with professionalism, providing clear information about procedures, appointment reminders, and insurance inquiries.
• Review and update medical records, ensuring accuracy and compliance with HIPAA regulations and health information management standards.
• Coordinate with clinical staff to facilitate care plans, documentation review, and follow-up appointments for prosthodontic treatments.
• Maintain organized filing systems for dental records and ensure timely documentation review for accuracy and completeness.

Requirements

• Proven experience in a dental clinic setting with strong front desk responsibilities.
• Experience with dental practice software (ie., Practice Works, Dentrix, Eaglesoft)
• Excellent customer service skills with the ability to communicate effectively via phone and in person.
• Computer skills including Microsoft Office Suite (Word, Excel) and typing proficiency (10 key typing).
• Ability to handle administrative tasks such as filing, documentation review, and data entry accurately under minimal supervision.
• Understanding of clinical confidentiality policies and HIPAA compliance standards.
• Clinic experience in prosthodontics or dental specialties is highly desirable; previous front desk receptionist experience is preferred.

Join our team where your enthusiasm fuels our mission to deliver outstanding patient care! We value energetic professionals committed to making a positive difference in patients’ lives through exceptional service and support.

Pay: $25.00 - $32.00 per hour

Expected hours: 36.0 – 38.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Experience:

• Dental office: 2 years (Required)

Work Location: In person