Dental Patient Coordinator (Front Desk + Treatment Coordinator)

Smile Spot Dentistry is a boutique, doctor-led dental practice with offices in Sarasota (Broadway Promenade) and Venice. Dr. Meenachi Sellappan, DDS, leads a small team focused on comprehensive, metal-free restorative and cosmetic dentistry, using technology most offices don't have: iTero 5D scanning, 3D CBCT, Pearl AI diagnostics, digital smile design and in-house 3D printing.

We're hiring one person to own the patient experience from the first phone call to a "yes" on treatment. You'll run the front desk and present treatment plans, and as the practice grows this role can grow into a dedicated Treatment Coordinator position.

Schedule: Full-time, Monday–Thursday 9–5 and Friday 9–1. No evenings, no weekends.

Pay: $24–$30/hour based on experience and passion, plus a case-acceptance bonus, with room to earn more bonus as you grow with us.

What you'll do

• Answer calls and texts, and turn new-patient calls and online leads into booked appointments

• Greet patients, check them in and out, verify insurance and collect payments

• Present treatment plans one-on-one after the doctor's exam, using 3D scans and digital smile designs

• Explain fees, insurance estimates and financing (CareCredit and Cherry) clearly and without pressure

• Follow up with every patient who hasn't scheduled until they have an answer

• Manage the schedule: confirmations, reminders, filling gaps and recalls

• Post payments, send claims and follow up on balances

What you bring

• 1–2+ years in a dental front office; treatment presentation experience is a big plus

• Working knowledge of PPO dental insurance, verification and estimates

• Comfort on the phone and with a dental PMS or CRM; Oryx or Curve a plus

• Warm, polished and organized; you follow up without being reminded

• Reliable and comfortable working at both our Sarasota and Venice offices

• Bilingual English/Spanish is a plus

What we offer

• $24–$30/hour plus bonus, with room to earn more as you grow

• A clear path to a dedicated Treatment Coordinator role

• Paid time off and paid holidays

• Free dental care for you

• Training, including treatment-coordinator coaching

• A small, modern, doctor-led team, with no corporate quotas