Dental Office Receptionist and Administrative Assistant

Job Overview

Join our dynamic dental practice as a Dental Office Receptionist and Administrative Assistant, where your energy and organizational skills will keep our practice running smoothly! In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks with precision. This position offers an exciting opportunity to contribute to a caring environment that prioritizes patient well-being and operational excellence.

Duties

• Greet patients and provide friendly, professional service.
• Answer calls, schedule appointments, and manage the daily schedule.
• Handle cancellations, no-shows, and schedule openings.
• Manage patient check-in/check-out, payments, and account balances.
• Verify dental insurance eligibility and benefits and update patient records accordingly.
• Communicate with patients via phone, text, and email.
• Coordinate communication among doctors, hygienists, assistants, and front desk.
• Use Dentrix and insurance portals efficiently.
• Assist with general front-office administrative duties as needed.

Qualifications

• Previous dental or medical front-office experience preferred.
• Experience with dental insurance and benefits verification preferred.
• Familiarity with Dentrix or similar dental software.
• Strong communication and customer service skills.
• Professional, friendly, and organized.
• Comfortable handling payments and patient account balances.
• Ability to multitask in a fast-paced dental office.
• Strong attention to detail and accuracy.
• Comfortable using computers, email, texting, and insurance portals.
• Reliable, punctual, and a strong team player.

Join us to be part of a vibrant team dedicated to delivering exceptional patient care through efficient administrative support!

Pay: $15.00 - $20.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person