Dental Office Manager/Treatment Coordinator

Job Summary
We are seeking a dedicated and experienced Dental Office Manager to oversee the daily operations of our dental clinic. The ideal candidate will have a strong background in healthcare management, particularly within a dental or medical office setting. This role requires excellent organizational skills, the ability to manage staff effectively, and a deep understanding of HIPAA regulations to ensure patient confidentiality and compliance.

Responsibilities

• Manage the daily operations of the dental office, ensuring smooth workflow and high-quality patient care.
• Supervise and train office staff, including receptionists and dental assistants, to maintain a productive work environment.
• Implement and manage office systems to optimize efficiency in scheduling, billing, and patient records.
• Ensure compliance with all healthcare regulations, including HIPAA standards, to protect patient information.
• Coordinate with dental providers to ensure that all clinical procedures are performed according to established protocols.
• Handle patient inquiries and complaints professionally, ensuring high levels of customer satisfaction.
• Oversee inventory management for dental supplies and equipment, ensuring adequate stock levels are maintained.
• Develop and implement policies and procedures that enhance operational efficiency within the clinic.

Requirements

• Proven experience in healthcare management or medical office management, preferably in a dental clinic or hospital setting.
• Strong knowledge of HIPAA regulations and managed care systems.
• Excellent leadership skills with the ability to manage a diverse team effectively.
• Exceptional organizational skills with attention to detail in managing multiple tasks simultaneously.
• Strong communication skills, both verbal and written, for effective interaction with patients and staff.
• Familiarity with dental software systems for scheduling and patient records is preferred.
• A background in veterinary or related fields is a plus but not required.
• Ability to adapt to changing situations while maintaining professionalism under pressure.

Job Type: Full-time

Pay: $24.00 - $33.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person