Dental Office Manager

Job description

Main Family Dental Care is seeking a Dental Office Manager who will help lead our practice, creating a welcoming and productive office environment for both our staff and patients. This position requires prior management experience in the dental industry (former Dental Assistant or related experience is strongly preferred). Excellent customer service and administrative skills are a necessity. The ideal candidate is well-organized, with great attention to detail and the ability to implement and uphold dental office regulations. We are looking for someone who is skilled in coordinating general office flow and able to execute office procedures effectively and efficiently. But most importantly, we are looking for someone with a great attitude and work ethic! This is an excellent opportunity to work with an outstanding team. Check out our website at mainfamilydentalcare.com!

Our mission: To be our patients' trusted dental care provider and oral health advisor, who is committed to providing the highest level of individualized care to each patient that we serve.

Dental Office Manager Responsibilities

• Make patients feel welcome at Main Family Dental Care
• Manage daily patient schedule and scheduling appointments
• Coordinate with the Dentist, Dental Assistants and Dental Hygienist to ensure an exceptional patient experience
• Manage staff schedule including time off requests
• Follow and enforce office policies and regulations ensuring staff compliance
• Assist with supply ordering process
• Check patients in and out, answering phones and checking voicemails
• Reviewing treatment plans and associated costs
• Sending insurance claims and posting insurance payments
• Maintain accurate patient records and assist with payment procedures
• Maintain a clean and professional office environment
• Manage patient satisfaction and address concerns accordingly and respectfully

Skills

• Proven experience in the dental industry
• Excellent customer service
• Active and engaged listener
• Goal-oriented and proactive
• Good computer skills
• Excellent communication and people skills
• Well-organized and reliable
• Collaborative personality who cares for the greater good of the team
• Understanding of health & safety regulations required by OSHA
• High school diploma; if an Assistant, RDA or CDA required
• Additional certification or training is an asset

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Continuing education credits
• Dental insurance
• Employee discount
• Paid time off

Experience:

• Office management: 3 years (Preferred)

Work Location: In person