Dental Office Manager

Gold Canyon Dentistry is seeking an organized, experienced, dependable Dental Office Manager to oversee day-to-day practice operations. We have a strong, established front office team and are looking for a leader who will support their success, provide clear direction, and help the practice continue to grow.

This hands-on leadership role works closely with the doctors and department leads to support the team, maintain efficient operations, manage practice expenses, and provide an excellent patient experience. We’re looking for someone who takes ownership, communicates clearly, and brings a growth mindset.

Responsibilities

Practice Operations

• Manage day-to-day practice operations and serve as the direct supervisor and primary point of contact for all department leads.
• Establish priorities, delegate responsibilities, and ensure tasks are completed accurately and on time.
• Manage provider scheduling templates and work with the team to maintain productive schedules.
• Improve workflows and communication across the front office and clinical departments.
• Manage office supplies and coordinate equipment purchases, maintenance, and service needs.
• Coordinate with IT providers on software updates, installations, maintenance, and technical issues.
• Maintain accurate patient and administrative records in Dentrix.
• Complete doctor-assigned administrative tasks and carry out practice priorities.

Team Leadership and Human Resources

• Provide direction, training, and ongoing support to department leads and team members.
• Handle employee HR requests and coordinate with the doctors or appropriate outside resources as needed.
• Participate in interviews, hiring decisions, and onboarding.
• Ensure new staff members receive training on office procedures, policies, and relevant systems.
• Address performance concerns and conduct verbal and written disciplinary actions in coordination with the doctors and office policies.
• Lead department and team meetings.
• Document meeting notes, assign action items, and follow up on progress and completion.
• Promote a professional, positive, and collaborative work environment.

Financial and Administrative Management

• Manage the practice budget and expenditures in coordination with the doctors.
• Monitor overhead costs, including staffing, supplies, and equipment, and identify opportunities to improve efficiency.
• Process and track payments to vendors and other third parties, ensuring bills are accurate and paid on time.
• Process payroll through ADP.
• Oversee insurance verification, claims submission and follow-up, accounts receivable, and aging reports; assist with these tasks as needed.
• Monitor outstanding insurance claims and patient balances to ensure consistent, timely follow-through.
• Assist with scheduling, patient communication, and explaining estimated treatment costs as needed.

Qualifications

• Previous dental front office experience, including leadership, supervisory, or office management responsibilities.
• Experience directing staff, addressing performance concerns, and ensuring accountability.
• Working knowledge of dental insurance, claims, accounts receivable, and collections follow-up.
• Experience using Dentrix.
• Experience managing budgets, monitoring expenses, and processing vendor payments.
• Strong communication, organization, attention to detail, and follow-through.
• Ability to prioritize competing responsibilities, solve problems, and work independently while coordinating with a team.
• Growth mindset: Open to feedback, willing to learn, adaptable to change, and proactive about improving personal skills, team performance, and practice operations.
• Professionalism and discretion when handling patient, employee, and financial information.

Pay and Benefits

• $70,000–$85,000 annually, depending on experience, qualifications, and demonstrated skills.
• 401(k).
• Sick time.

To Apply

Submit your resume through Indeed with a brief description of your dental office experience, leadership responsibilities, and relevant administrative and financial management skills.

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching

Work Location: In person