Dental Office Manager

DENTAL OFFICE MANAGER

EDC Smiles Children’s Dentistry & Orthodontics | Frisco, TX

Part-Time to Full-Time | Hands-On Leadership Position

We are a growing children's dental and orthodontic practice in Frisco, TX, seeking an experienced, self-motivated, dependable, and results-driven Dental Office Manager who can independently manage front office operations while taking an active role in daily patient coordination.

The ideal candidate is a strong leader and hands-on team player who takes initiative, solves problems, stays organized, and is passionate about delivering exceptional patient experiences and helping the practice grow.

Key Responsibilities

Office Management & Leadership

• Oversee daily front office operations and maintain an efficient workflow.
• Coordinate with doctors and clinical staff to ensure smooth patient flow.
• Take ownership of daily challenges and resolve issues independently.
• Maintain accountability, organization, and a positive team environment.

Front Desk & Patient Scheduling

• Answer incoming calls and convert inquiries into scheduled appointments.
• Maintain a productive schedule, fill cancellations, and minimize no-shows.
• Manage patient check-in, checkout, and appointment confirmations.
• Follow up with overdue recall patients and unscheduled treatment.
• Ensure orthodontic patients schedule their next visits before leaving.

Treatment Coordination & Collections

• Present treatment plans and explain financial arrangements to parents.
• Follow up on pending treatment and improve case acceptance.
• Collect payments and follow up on outstanding patient balances.
• Coordinate with our third-party insurance team as needed.
• Maintain accurate patient records using practice management software.

Patient Experience & Practice Growth

• Build positive relationships with children and their families.
• Address patient concerns professionally and effectively.
• Track new patient inquiries and appointment conversions.
• Support patient retention, referrals, reviews, and community marketing initiatives.
• Identify opportunities to improve office efficiency and practice growth.

Qualifications

• Minimum 3 years of dental front office experience, with office management or leadership experience preferred.
• Strong experience in scheduling, treatment coordination, and collections.
• Proficiency in Open Dental strongly preferred.
• Pediatric dentistry or orthodontic experience is a plus.
• Excellent communication, multitasking, and organizational skills.
• Ability to work independently, take initiative, and solve problems.
• Dependable, accountable, positive, and comfortable working directly with patients.

What We Offer

• Part-time to full-time opportunity
• Competitive compensation based on experience
• Supportive and family-oriented work environment
• Opportunity for leadership and professional growth

If you are a hands-on dental professional who enjoys taking ownership, working with families, and helping a practice succeed, we would love to hear from you!

Apply today — Submit your resume and cover letter to [email protected]

Job Types: Full-time, Part-time

Pay: From $27.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Experience:

• Open Dental: 1 year (Preferred)
• Dental office: 4 years (Required)

Ability to Commute:

• Frisco, TX 75035 (Required)

Work Location: In person