Dental Front Office Coordinator

Patient Care Coordinator

Position Summary

We are looking for a friendly, organized, and motivated Patient Care Coordinator to join our dental team. This position is responsible for creating an exceptional patient experience while coordinating appointments, treatment plans, and financial arrangements.

Responsibilities

• Greet patients and provide excellent customer service.
• Answer phones and schedule patient appointments.
• Coordinate treatment appointments with doctors and clinical staff.
• Present treatment plans and review costs with patients.
• Discuss insurance benefits and available payment options.
• Follow up with patients who have unscheduled treatment.
• Verify insurance and collect patient payments.
• Maintain accurate patient records.
• Help keep the schedule organized and productive.
• Maintain patient confidentiality and follow HIPAA guidelines.

Qualifications

• Must have at least 2 years of dental experience.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Professional, positive, and friendly attitude.
• Comfortable discussing treatment and financial arrangements.
• Ability to work well independently and as part of a team.

Our Expectations

We are looking for someone who is dependable, takes initiative, a team player, enjoys helping people, and is passionate about creating a positive patient experience. The ideal candidate understands the importance of building patient relationships, following through, and helping patients receive the dental care they need.

Pay: $19.00 - $23.00 per hour

Expected hours: 37.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance

Work Location: In person