Dental Front Office Assistant

Overview
Join our dynamic healthcare team as a Dental Front Office Assistant, where your energetic and organized approach will be vital in creating a welcoming environment for patients and supporting seamless clinic operations. In this role, you will serve as the first point of contact, managing patient intake, scheduling appointments, and ensuring accurate documentation. Your proactive attitude and excellent communication skills will help foster positive patient experiences while maintaining strict adherence to healthcare regulations and confidentiality policies. This paid position offers an exciting opportunity to develop your administrative skills within a fast-paced dental practice committed to exceptional patient care.

Duties

• Greet patients warmly and efficiently manage check-in and check-out procedures.
• Schedule appointments accurately, coordinate with clinical staff, and manage multi-line phone systems with professionalism and courtesy
• Verify patient insurance coverage, process payments, and perform dental billing using knowledge of dental insurance policies including Medicare and HIPAA compliance
• Review and update medical records, ensuring all documentation aligns with clinical confidentiality policies and health information management standards
• Assist with patient intake by collecting demographic information, updating medical histories, and explaining clinic procedures clearly
• Helping out in the office where ever maybe needed such as sterilization of instruments, cleaning room ect.
• Manage office supplies, support overall clinic administrative functions to ensure smooth daily operations

Experience

• Prior clinic or medical office experience is highly preferred, especially in front desk or administrative support, but we are willing to train the right person.
• Strong knowledge of dental insurance processes including Medicare billing is a plus but again we are willing to train the right person.
• Excellent customer service skills with the ability to communicate effectively via phone etiquette and in person in a bilingual environment (Spanish or other languages is a plus)
• Familiarity with HIPAA regulations, clinical confidentiality policies, and health information management practices is required
• Proficiency in Microsoft Office Suite (Word, Excel) along with typing skills (including 10-key typing) supports efficient record keeping and communication
• Ability to handle multiple tasks simultaneously while maintaining attention to detail in a fast-paced clinic environment

This role offers an engaging opportunity for motivated individuals eager to contribute to quality dental care while honing their administrative expertise. We value energetic team players dedicated to providing outstanding patient service in a professional setting.

Pay: $10.00 - $18.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

• 401(k)
• Bereavement leave
• Dental insurance
• On-the-job training
• Paid sick time
• Paid time off

Work Location: In person