Dental Front Office Assistant

Dental Front Office Assistant

Job Summary
We are seeking a friendly and organized Dental Front Office Assistant to join our dental team. In this role, you will be the first point of contact for patients, ensuring a positive experience from appointment scheduling to check-out. Your primary responsibilities include providing excellent customer service, use of Eaglesoft practice management system, and supporting the overall efficiency of the dental practice. A flexible attitude and strong communication skills are essential, with the ability to assist as a chairside dental assistant as needed being a valuable bonus.

Responsibilities

• Greet patients warmly and professionally, creating a welcoming environment.
• Schedule appointments and manage patient flow efficiently using Eaglesoft systems.
• Verify patient information and update records accurately to ensure smooth operations.
• Handle patient inquiries, provide information about treatments, and address concerns with professionalism.
• Collect payments, process insurance claims, and manage billing procedures.
• Maintain organized front desk operations, including managing correspondence and office supplies.
• Assist as a chairside dental assistant when necessary to support clinical staff and ensure patient comfort.
• Uphold all safety protocols and maintain confidentiality of patient information in compliance with privacy regulations.

Experience

• Prior experience in a dental office or healthcare setting is preferred but not required.
• Strong customer service skills with the ability to communicate effectively with patients and team members.
• Familiarity with EMR/EHR software is highly desirable.
• Ability to assist as a chairside dental assistant on occassion is a highly valued.
• Organized, detail-oriented, and capable of multitasking in a fast-paced environment.

This position offers an engaging opportunity to be an integral part of a dedicated dental team while helping patients achieve optimal oral health through excellent service and support.

Pay: $23.00 - $27.00 per hour

Expected hours: 33.0 – 35.0 per week

Benefits:

• Employee discount
• Health insurance
• Paid time off

Work Location: In person