Dental front desk/insurance

Job Summary
We are seeking a dedicated and organized Front Desk Agent to join our team. This role is essential in providing exceptional customer service and administrative support within a Endodontic/Dental office environment. The ideal candidate will possess strong communication skills, a solid understanding of dental terminology, and the ability to manage various office tasks efficiently.

Duties

• Greet patients and visitors warmly, ensuring a welcoming atmosphere.
• Manage patient check-in and check-out processes efficiently.
• Schedule appointments and manage the dental office calendar.
• Handle dental billing and coding tasks accurately, ensuring compliance with HIPAA regulations.
• Process insurance claims, including Medicare, and verify patient insurance information.
• Maintain accurate patient records and ensure confidentiality of sensitive information.
• Assist with administrative support tasks such as filing, data entry, and 10 key typing.
• Respond to phone inquiries and provide information regarding services offered.
• Collaborate with dental staff / referrals to ensure smooth operations within the office.

Requirements

• Previous experience in a dental office setting is preferred.
• Strong knowledge of dental terminology and procedures.
• Proficiency in dental coding and billing practices.
• Familiarity with Medicare processes is a plus.
• Excellent organizational skills with attention to detail.
• Ability to multitask in a fast-paced environment while maintaining professionalism.
• Strong communication skills, both verbal and written.
• Proficient in using office equipment and software applications related to dental scheduling and administrative support.
• Understanding of HIPAA regulations is essential for maintaining patient confidentiality.

Join our team as a Front Desk Agent where you can make a difference in patients' lives while contributing to the efficient operation of our endodontic office.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• Paid time off

Work Location: In person