Dental Front Desk Receptionist / Patient Care Coordinator

Dental Front Desk Receptionist / Patient Care Coordinator

Minden Dental | Minden, Nevada

Pay: $18–$23 per hour, depending on experience

Schedule: 4 days per week | No evenings or weekends

Love working with people? We'd love to meet you!

Minden Dental is looking for a friendly, cheerful, and dependable person to join our front office team!

We believe a great dental experience starts with a friendly voice on the phone and a welcoming smile at the front desk. We're looking for someone who genuinely enjoys helping others, communicates well, and brings a positive attitude to work.

Dental experience is preferred, but personality matters more!

If you're great with people, organized, comfortable on the phone, and eager to learn, we're happy to train you. Whether you're an experienced dental receptionist or someone with a background in customer service, hospitality, or another people-oriented profession, we'd love to hear from you.

What You'll Do

• Welcome patients and help them feel comfortable from the moment they arrive
• Answer phones with a friendly, helpful, and professional attitude
• Schedule appointments and coordinate patient care
• Check patients in and out
• Help patients understand treatment estimates, payments, and insurance benefits
• Assist with insurance verification, claims, and billing
• Communicate with our clinical team to keep the office running smoothly
• Help create an outstanding experience for every patient

What We're Looking For

Above all, we're looking for someone who is:

• Friendly and personable: You enjoy talking with people and making them feel welcome.
• Excellent on the phone: You communicate clearly, warmly, and professionally.
• Positive and cheerful: You bring a good attitude to work and help create a pleasant environment.
• Patient and compassionate: You can handle questions, concerns, and occasionally frustrated patients with kindness.
• Organized and dependable: You can manage multiple responsibilities and follow through on commitments.
• A team player: You enjoy helping coworkers and contributing to a positive workplace.
• Willing to learn: You're receptive to training, feedback, and developing new skills.

Previous dental front office experience is a plus, particularly with scheduling, dental insurance, and billing. However, we are absolutely willing to train the right person with no dental experience.

Compensation

We reward experience and believe in providing opportunities for motivated people to learn and grow.

• No dental experience: $18/hour during training, increasing to $20/hour following a successful 90-day training and performance review
• 1 year of dental front office experience: $22/hour
• 2+ years of dental front office experience: $23/hour

Starting pay is based on relevant experience, demonstrated skills, and qualifications.

Schedule & Benefits

We believe a great work environment includes time for life outside of work.

Schedule:

• Four-day workweek
• No evenings or weekends
• Consistent, predictable schedule

Benefits:

• Paid holidays
• Paid time off (PTO) for eligible employees
• Retirement plan with employer matching
• Employee dental benefits
• Continuing education and on-the-job training
• Opportunities to develop new skills and grow professionally
• Supportive, team-oriented work environment

About Minden Dental

Minden Dental is an established, privately owned dental practice serving the Carson Valley community.

We're proud of the relationships we've built with our patients and believe in providing excellent dental care in a friendly, comfortable environment.

We're looking for someone who shares that philosophy—someone who treats patients with kindness, enjoys being part of a team, and takes pride in doing a great job.

We'd Love to Hear From You!

If you're someone who naturally makes people smile, enjoys helping others, and wants to be part of a great dental team, we encourage you to apply!

You don't have to know everything about dentistry. We're looking for the right person, and we can teach you the rest.

Please submit your resume and include a brief explanation of why you think you'd be a great fit for our front office team.

Pay: $18.00 - $24.00 per hour

Expected hours: 31.0 – 34.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Life insurance
• On-the-job training
• Paid sick time
• Paid time off

Application Question(s):

• What experience do you have working directly with customers or patients, either in person or over the phone?
• Tell us about a time you dealt with an unhappy customer or patient. How did you handle the situation?
• What do you enjoy most about working with people, and why do you think you would be a good fit for a dental front office?

Work Location: In person