Dental Front Desk Receptionist (Bilingual English/Spanish)

Job Overview
Join our dynamic dental team as a Full-Time Bilingual (English/Spanish) Front Desk Receptionist and be the welcoming face of our clinic! In this energetic role, you will serve as the first point of contact for patients, ensuring a positive experience from check-in to check-out. Your excellent communication skills, combined with your proficiency in medical administrative support and office management, will help streamline daily operations. You’ll manage patient scheduling, verify insurance information, and handle medical records with precision—all while maintaining a friendly, professional demeanor. This is an exciting opportunity for someone passionate about healthcare and eager to make a difference in patients’ lives!

Responsibilities

• Greet patients and provide friendly, professional customer service
• Schedule, confirm, and manage patient appointments
• Answer phone calls, respond to messages, and follow up with patients
• Verify dental insurance eligibility and benefits
• Handle insurance preauthorizations and follow-ups
• Coordinate treatment appointments and patient recalls
• Maintain accurate patient records
• Collect payments and explain treatment estimates
• Assist with general front office operations

Qualifications

• Fluency in English and Spanish is required
• Previous dental front desk experience preferred
• Experience with Open Dental software is a plus
• Knowledge of dental insurance, including PPO and Denti-Cal, is preferred
• Strong organizational and multitasking skills
• Excellent communication and customer service skills
• Reliable, professional, and able to work independently

Position Details

• Full-time position
• Glendale and North Hollywood locations
• Compensation based on experience

Join us to be part of a caring team dedicated to improving patient experiences through efficient service delivery! We are committed to supporting your professional growth with comprehensive training on our systems and procedures. This full-time position offers a vibrant work environment where your skills can truly shine helping us create healthier smiles every day!

Pay: $18.00 - $25.00 per hour

Expected hours: 35.0 – 40.0 per week

Work Location: In person