Dental Front Desk Receptionist

Overview

As a Dental Front Desk Receptionist, you’ll keep the patient experience moving smoothly from the first call through check-in, scheduling, and records support. Bring a welcoming approach, strong organization, and careful attention to privacy to a busy dental clinic. Your impact: Accurate scheduling and clear communication help patients understand next steps and help the care team stay prepared.

Duties

• Welcome patients, manage the front desk, answer calls, and coordinate appointments with professional phone etiquette.
• Maintain medical records and electronic health records (EHR), review documentation, and follow HIPAA and clinical confidentiality policies.
• Support medical administrative tasks, including filing, data entry, typing, and health information management.
• Assist with medical billing, medical collection, health insurance questions, and care plan documentation as assigned.
• Use Microsoft Office and applicable electronic medical record (EMR) and EHR systems to keep information organized and current.

Requirements

• Strong patient service, customer service, computer, clerical, and administrative skills; medical receptionist, medical scheduling, or office experience is helpful.
• Dental clinic, clinic, medical office, or medical administrative support experience is preferred.
• Familiarity with DENTRIX
• Experience with Epic, Meditech, Athenahealth, eClinicalWorks, EMR systems, EHR systems, or electronic health records management is helpful.
• 10-key typing, medical office management, and bilingual communication skills are welcome.

Pay: $26.10 - $31.43 per hour

Expected hours: 40.0 per week

Benefits:

• Paid time off

Work Location: In person