Dental Front Desk Receptionist

Job Overview

We are seeking a welcoming, organized Dental Front Desk Receptionist to support patients and the team. You will coordinate front desk operations, help patients navigate appointments and administrative processes. Your impact: Accurate scheduling and clear communication help patients access care smoothly and allow the clinical team to focus on treatment.

Dental Receptionist/ insurance biller responsibilities include checking eligibility, sending claims, entering EOBs, answering phones, scheduling appointments, taking payments, and maintaining office security.

Duties

• Greet patients, manage check-in and check-out, schedule appointments, and communicate by phone with professionalism and phone etiquette.
• Support medical administrative tasks, including filing, typing, 10-key data entry, medical records maintenance, and electronic health records (EHR) management.
• Verify health insurance information; assist with medical billing, medical collection, and documentation review. Insurance related tasks. Billing and claims tracking.
• Follow the Health Insurance Portability and Accountability Act (HIPAA), clinical confidentiality policies, and established procedures for records and care plans.
• Use Microsoft Office and electronic medical record (EMR) and EHR systems; platforms may include Epic, Meditech, Athenahealth, and eClinicalWorks.
• Collect payments in a timely manner.
• Maintain accurate patient records in the office system in a timely manner

Qualifications

• Experience in a dental clinic, front desk, medical receptionist.
• Demonstrated patient service, customer service, phone communication, computer, typing, clerical, and organizational skills.
• Knowledge of health insurance, medical terminology, medical records, health information management, and medical office management is an asset.
• Familiarity with medical coding, CPT (Current Procedural Terminology), ICD (International Classification of Diseases) coding, including ICD-9 and ICD-10, Medicare, and medical billing is preferred.

Pay: $40.00 - $50.00 per hour

Expected hours: 40.0 per week

Benefits:

• Employee discount
• Free parking
• Opportunities for advancement
• Professional development assistance

Experience:

• Dental receptionist: 1 year (Preferred)

Work Location: In person