Dental Front Desk Receptionist

Job Summary

We are seeking a dynamic and organized Dental Front Desk Receptionist to join our dental team. In this pivotal role, you will be the welcoming face of our practice, ensuring a smooth and efficient patient experience from the moment they walk through the door. Your energetic approach and attention to detail will support daily operations, manage patient interactions, and uphold the highest standards of clinical confidentiality. This position offers an exciting opportunity to be part of a compassionate healthcare environment where excellent customer service and administrative expertise come together to make a difference.

Responsibilities

• Greet patients warmly, verify their appointment details, and check in efficiently.
• Schedule appointments accurately while managing multiple calendars and coordinating with clinical staff to optimize patient flow.
• Collect and process copayments.
• Insurance verifications
• Review and update patient records ensuring compliance with HIPAA regulations and clinical confidentiality policies.
• Handle incoming calls with professionalism, providing clear information about services, appointment scheduling, and insurance inquiries while maintaining excellent phone etiquette.
• Assist with administrative tasks such as data entry, typing, to support smooth office operations in a busy dental clinic environment.

Skills

• Proven 2 years experience in dental dental clinic front desk roles with strong clerical skills.
• Excellent customer service skills with the ability to communicate effectively both in person and over the phone.
• Must be Bilingual.
• Eaglesoft experience preferred
• Ability to review clinical documentation accurately while maintaining confidentiality in accordance with HIPAA standards.
• Experience working in a healthcare setting with familiarity in medical terminology and health information management practices.
• Exceptional organizational skills with attention to detail for managing medical records, care plans, and appointment schedules.
• Join us as a Dental Front Desk Receptionist where your enthusiasm for helping others meets your administrative expertise! Be part of a supportive team dedicated to delivering outstanding patient care while advancing your career in healthcare administration.

Benefits:

• Retirement plan

Experience:

• Dental receptionist: 2 years (Required)

Language:

• English and Spanish (Required)

Work Location: In person