Dental Front Desk Manager

Our busy, private dental practice is looking for an experienced dental front desk manager with a commitment to providing exceptional patient care to support our office team. Our ideal candidate has a POSITIVE attitude, excellent customer service skills, experience in dental office management, treatment coordination, scheduling, charting, and billing. If this sounds like you, we’d love for you to apply!

Dental Front Desk Manager responsibilities

• Oversee the duties of daily front office operations, supervise front office staff members.
• Greet patients warmly, help them fill out forms, and advise them of office policies and patient care procedures
• Schedule, cancel, and reschedule patient appointments and make reminder phone calls
• Calculate fees, coordinate financial agreements, and process payment including cash and credit card transactions
• File insurance claims for completed dental care, determine billing codes, and follow up with dental insurance companies
• Prepare patient charts and daily schedules for the dentist, hygienists, dental assistants, and dental team members
• Update dental charts and patient electronic records with x-rays, treatment plans, and financial/ insurance information
• Lead administrative duties such as filing, mailing, and patient file creation as needed
• Manage front office staff schedule(s) and participate in hiring to fulfill front office staffing as needed.
• Address front office employee misconduct or poor performance fairly, privately, and promptly.
• Delegate duties and tasks to maintain healthy office flow.

Dental Front Desk Manager qualifications

• At least 2 years of experience in dental is needed - preferably as a dental receptionist or front desk manager
• Computer proficiency with MS Office, and with Dental Practice Management software like Dentrix is necessary
• Understand dental office procedures, dental coding and terminology, and best practices in treatment coordination, scheduling, and dental charting
• Possess high-level communication skills, problem-solving, organization, and exceptional customer service skills

Benefits:

• Health Insurance reimbursement
• 401K
• Profit sharing
• Bonus'
• Uniform reimbursement
• Vacation/Sick Time

If you are looking for your forever dental home and this position sounds like something you'd excel at please reply with your resume.

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Expected hours: 34.0 – 40.0 per week

Benefits:

• 401(k)
• Paid time off

Experience:

• Dental office: 2 years (Required)

Work Location: In person