Dental Front Desk Coordinator

Are you a friendly, organized, and customer-oriented individual looking for an exciting opportunity to be the face of a dynamic dental office? We are seeking a skilled Front Desk Coordinator to join our team and play a crucial role in providing exceptional patient experiences at our state-of-the-art dental practice.

Job Title: Front Desk Coordinator

Company Name: Tindal Prosthodontics

Location: Sarasota, Florida

Job Type: Full-Time M-TH with the occasional Friday

About Us:

At Tindal Prosthodontics, we are committed to delivering high-quality dental care in a welcoming and comfortable environment. Our team of dedicated professional values patient satisfaction above all else and strives to create a positive dental experience for every individual who walks through our doors.

Job Description:

As our Front Desk Coordinator, you will be the first point of contact for our patients and visitors, providing a warm and friendly welcome to everyone who arrives. Your exceptional interpersonal skills and professional demeanor will be essential in making a lasting first impression. Additionally, you will handle various administrative tasks to ensure the smooth operation of the dental office.

Responsibilities:

• Greet patients warmly and ensure a positive experience upon arrival
• Answer phone calls and respond to inquiries in a courteous and helpful manner
• Schedule appointments, manage the appointment book, and send appointment reminders
• Check-in patients and update necessary paperwork and records
• Handle billing and payment transactions
• Maintain a clean and organized reception area and waiting room
• Assist with managing patient records and ensure their confidentiality
• Coordinate with the dental team to ensure smooth patient flow and efficient office operations
• Handle any patient concerns or issues professionally and escalate when necessary
• Collaborate with the dental team to ensure exceptional patient care and satisfaction

Requirements:

• Proven experience as a receptionist or in a customer-facing role (dental office experience is a plus)
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficient computer skills, including experience with dental office software (e.g., Dentrix is a plus)
• Knowledge of dental terminology and procedures (preferred but not required)
• Ability to handle stressful situations with a calm and composed attitude
• Professional appearance and a positive, welcoming attitude

Benefits:

• Competitive salary based on experience and performance
• Paid Time Off
• Free Dental
• Opportunities for professional development and career advancement
• Friendly and supportive work environment

How to Apply:

If you are excited about the opportunity to join a passionate dental team and contribute to excellent patient care, please submit your resume and a brief cover letter explaining why you are the perfect fit for the Front Desk Coordinator role at Tindal Prosthodontics. Email your application to [Contact Email Address].

Join us in our mission to create healthy smiles and make a positive impact on our patients' lives!

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Employee discount
• Paid time off

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person