Dental Front Desk Coordinator

Dental Front Desk Coordinator

My Smile Care | Westford, MA

Join Our Team!

My Smile Care is a busy, state-of-the-art dental practice looking for an energetic, organized, and motivated Dental Front Desk Coordinator to join our team!

Our front desk is the first point of contact for our patients and plays an important role in creating a positive patient experience. We are looking for someone who is friendly, professional, personable, and genuinely enjoys working with people. The ideal candidate is a self-starter who takes initiative, learns quickly, and can confidently manage multiple responsibilities in a fast-paced environment.

Responsibilities Include:

• Greet patients warmly and provide a welcoming first impression.
• Ensure all required patient forms are completed and personal information is accurate and up to date.
• Answer phones, assist patients, and handle inquiries professionally.
• Help maintain a productive schedule by filling openings, confirming appointments, and coordinating patient scheduling.
• Review treatment plans with patients and help them understand their financial responsibilities.
• Collect estimated patient portions, outstanding balances, and payments due at the time of service.
• Verify patient information and assist with daily front desk operations.
• Keep the front desk organized and ensure daily tasks are completed efficiently.
• Communicate effectively with patients, doctors, and team members.

What We Are Looking For:

• Excellent communication and customer service skills.
• Strong computer skills and the ability to learn new software quickly.
• Ability to multitask, prioritize responsibilities, and stay organized in a busy environment.
• A proactive, self-motivated individual who takes initiative and gets things done without constant direction.
• Someone who is dependable, detail-oriented, and works well as part of a team.
• Ability to remain calm, friendly, and professional, even when things get busy.
• A positive attitude and willingness to learn.
• Dental front desk experience is preferred but not required for the right candidate.

The Ideal Candidate:

We are looking for a true go-getter! Someone who sees what needs to be done and takes the initiative to do it. Our office moves quickly, and we need someone who can keep up, think ahead, shift priorities when needed, and maintain a friendly and welcoming attitude throughout the day.

If you are organized, motivated, computer-savvy, and enjoy being part of a team that takes pride in providing excellent patient care, we would love to hear from you!

Position: Full-Time
Location: Westford, MA
Schedule: Monday–Friday

Apply today and become part of the My Smile Care team!

Pay: $24.00 - $28.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid sick time
• Paid time off

Work Location: In person