Dental Front Desk Coordinator – Dental Experience Preferred

Dental Front Desk Coordinator – Dental Experience Preferred

Open & Affordable Dental – Wheat Ridge, CO

Position Type: Maternity leave coverage, with potential for long-term employment
Location: Wheat Ridge, Colorado
Schedule: Three twelve hour shifts, M-F, 7:15 am-7:30 pm
Pay: $18.00-28.00 per hour, dependant applicant's experience.

About the Position

Open & Affordable Dental in Wheat Ridge is looking for a dependable, organized, and patient-focused Front Desk Coordinator to join our Wheat Ridge team for maternity leave coverage.

We are especially interested in candidates with previous dental experience, including dental assistants who are comfortable working in the back office and are interested in learning front desk operations. Experience in a dental office is a strong advantage because this position requires familiarity with dental terminology, insurance processes, patient communication, and the daily flow of a dental practice.

This position will begin as temporary coverage. However, there may be an opportunity for continued employment after the maternity leave assignment ends. Candidates with dental assisting experience may also be considered for a transition into an assisting role, depending on office needs and qualifications.

We welcome applications from both experienced dental professionals and candidates seeking a longer-term opportunity.

Key Responsibilities

Front Desk & Patient Coordination

• Welcome patients and provide a professional, friendly experience.
• Answer incoming phone calls, respond to patient inquiries, and schedule, confirm, and reschedule appointments.
• Coordinate patient flow and communicate effectively with providers and the dental team.
• Maintain accurate patient records and document communications appropriately.

Dental Insurance & Claims

• Verify dental insurance eligibility and benefits before appointments.
• Enter insurance information accurately into the practice management system.
• Obtain, upload, and maintain copies of insurance benefit breakdowns in patient files.
• Prepare and submit dental insurance claims, including required supporting documentation.
• Follow up on insurance-related issues and help ensure claims are submitted accurately and promptly.

Payments & Administrative Duties

• Collect and process patient payments using multiple payment platforms.
• Provide accurate payment documentation and receipts.
• Complete daily checklists and assigned administrative tasks.
• Assist with end-of-day procedures and maintain organized records.

Office Opening & Closing

• Open the office at the scheduled start of the day and prepare the front desk for patients.
• Complete opening and closing procedures.

Qualifications

• Previous dental office experience preferred but not required.
• Dental assisting experience is a significant plus.
• Strong communication, customer service, and organizational skills.
• Comfortable learning computer systems and navigating multiple software and payment platforms.
• Ability to multitask, prioritize responsibilities, and maintain accuracy in a busy dental office.
• Reliable, punctual, professional, and accountable.
• Ability to handle confidential patient information appropriately and follow HIPAA requirements.

Experience with Eaglesoft or other dental practice management software is beneficial, but we are happy to train the right candidate.

What We Offer

• A supportive opportunity to gain experience in dental front office operations.
• Hands-on training on our office procedures and systems.
• The possibility of continued employment after maternity leave coverage.
• Potential to transition into a dental assisting position for qualified candidates, depending on experience and staffing needs.

Who Would Be a Great Fit?

We are looking for someone who takes pride in doing a job well, follows through on responsibilities, communicates clearly, and understands that the front desk plays an essential role in patient care and office operations.

If you have dental experience, enjoy working with patients, and are looking for a temporary assignment with potential for something longer term, we encourage you to apply.

Pay: $18.00 - $28.00 per hour

Expected hours: 33.0 – 36.0 per week

Benefits:

• Free parking
• Health insurance
• Paid sick time
• Paid training

Work Location: In person