Dental office Front Desk

Job Overview
We are seeking a friendly and organized Dental Office Front Desk Associate to join our dental practice. This role is essential in providing excellent customer service, managing patient interactions, and ensuring the smooth operation of daily front desk activities. The ideal candidate will be responsible for greeting patients, handling phone communications, scheduling appointments, and performing administrative tasks with professionalism and efficiency.

Duties

• Greet patients warmly and assist them upon arrival
• Manage patient check-in and check-out processes accurately
• Handle all phone communications professionally, including appointment scheduling and inquiries
• Maintain patient records using Microsoft Office tools and dental management software
• Perform data entry with accurate typing skills to update patient information and appointment schedules
• Coordinate with dental staff to ensure timely patient flow and appointment adherence
• Respond to patient questions and provide excellent customer service throughout their visit
• Manage billing, insurance claims, and payment processing as needed
• Keep the front desk area organized and stocked with necessary supplies

Experience

• Minimum of two years of experience in a front desk or administrative role within a healthcare or dental setting is required
• Proven ability to deliver exceptional customer service in a fast-paced environment
• Proficiency in Microsoft Office applications (Word, Excel) and basic typing skills
• Strong phone communication skills with a professional demeanor
• Ability to multitask efficiently while maintaining attention to detail

This position offers an engaging work environment where your organizational skills and customer service expertise will make a meaningful difference in patients’ experiences. We value professionalism, reliability, and a positive attitude in our team members.

Pay: From $25.95 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance

Work Location: In person