Bilingual Front Desk/Treatment Coordinator (Must speak Spanish)

Job Summary
We are seeking a dedicated and organized Front Desk Coordinator to join our team. This role is essential in providing exceptional customer service and administrative support within a dental office environment. The ideal candidate will possess strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently while ensuring a welcoming atmosphere for patients.

Duties

• Greet patients and visitors warmly, ensuring a positive first impression.
• Manage the front desk operations, including answering phone calls and responding to inquiries with excellent phone etiquette.
• Schedule appointments and maintain an organized calendar for the dental office.
• Assist with patient check-in and check-out processes, ensuring accurate documentation review.
• Treatment planning and presenting treatment to patients
• Handle clerical tasks such as filing, data entry, and maintaining patient records in compliance with medical administrative support standards.
• Support the dental team by coordinating communications between patients and providers.
• Assist with medical coding as needed to ensure proper billing processes are followed.
• Uphold confidentiality and adhere to HIPAA regulations in all patient interactions.

Requirements

• Proven experience in customer service
• MUST HAVE EXPERIENCE WORKING AT A DENTAL OFFICE AS A FRONT DESK
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
• Familiarity with dental coding practices
• BILINGUAL. MUST SPEAK ENGLISH AND SPANISH
• Experience with Open Dental preferred
• Must have at least 3 years experience as a dental office front desk
• Must be able to work half day Saturdays (9am-2:30pm). Employee will get Tuesdays off. Monday, Wednesday, Thursday, Friday 8:30am-6pm
• Excellent verbal and written communication skills, demonstrating professionalism at all times.
• Proficient in administrative tasks including documentation review and clerical duties.
• Ability to work collaboratively within a team while also being self-motivated.
• Knowledge of front desk operations and best practices in patient care is desirable.

Join our team as a Front Desk Coordinator where you will play a vital role in enhancing the patient experience while supporting our healthcare professionals!

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Employee discount
• Paid time off
• Paid training

Work Location: In person