Veterinary Receptionist / Medical or Dental Receptionist

Veterinary Receptionist / Dental ReceptionistThis Is the Receptionist Job for You If…

You became a receptionist because you genuinely care about people and enjoy helping them feel welcomed, informed, and supported. You take pride in staying organized, managing a busy schedule, and being an essential part of a medical team—not in spending every day dealing with chaos, understaffing, or feeling unappreciated.

At Highlands Animal Care in beautiful Henderson, Nevada, we believe receptionists deserve better.

Built by veterinary professionals with more than 35 years of combined experience in general practice, emergency medicine, specialty medicine, and nonprofit care, we created the hospital we always wished existed—a place where every team member is respected, supported, and given the tools to succeed.

Veterinary reception experience is preferred, but experienced dental and medical receptionists are also encouraged to apply. Your skills in patient communication, scheduling, medical records, and coordinating care can transfer beautifully to veterinary medicine. We will help the right candidate learn veterinary terminology and hospital procedures.

This Job Is for You If…

✔ You want to work where reception is valued as an essential part of patient care—not “just the front desk.”

✔ You’re tired of being short-staffed, overwhelmed, and expected to do the work of three people.

✔ You enjoy building relationships with clients and creating exceptional first impressions.

✔ You thrive in a fast-paced environment while remaining calm, organized, and compassionate.

✔ You want leadership that listens, communicates, and supports its team.

✔ You value work-life balance and want flexibility that fits your life.

✔ You enjoy learning and want opportunities to grow professionally.

✔ You believe every client deserves kindness, empathy, and outstanding service.

What You’ll Love About Highlands Animal CareA Culture Built Around People

We’re intentionally building the kind of workplace veterinary professionals deserve—supportive, collaborative, respectful, and drama-free.

Flexible Scheduling

• We are looking for a full time receptionist with the schedule: Monday, Tuesday, Thursday, Friday from 8 am - 6pm this will be located at Highlands Animal Care
• Our second position will be for our Rehab 4 PAWS & Integrative Therapy: Monday - Thursday 8am - 6pm. This position requires a high level of independence.

Competitive, Transparent Pay

$16.32–$21.88 per hour

Compensation is based on experience, education, and skills—no guessing games or negotiation.

Outstanding Benefits

• Medical, dental, and vision insurance
• 401(k) with up to a 4% employer match
• Paid time off
• Paid sick leave
• Employee pet discounts
• Continuing education and professional development opportunities

Modern Medicine Starts Here

Our nearly 5,000-square-foot hospital features:

• Six spacious examination rooms
• Fully equipped surgical and dental suites
• In-house IDEXX laboratory
• Digital ultrasound
• Cloud-based, paperless medical records
• One of the industry’s first dedicated veterinary telehealth suites

What You’ll Do

As one of our Client Service Representatives, you’ll be the welcoming face and reassuring voice our clients remember. You’ll create an exceptional client experience while supporting our medical team by:

• Greeting clients and patients with warmth and professionalism
• Answering phones and scheduling appointments efficiently
• Managing medical records and client communications
• Coordinating patient flow with our veterinary team
• Educating clients about services and preventive care
• Processing payments and assisting with estimates
• Helping every visit run smoothly from check-in through checkout

What We’re Looking For

• At least one year of veterinary, dental, or medical reception experience
• Excellent communication and customer service skills
• Strong multitasking and organizational abilities
• Experience scheduling appointments and managing patient or client records
• A positive attitude and team-first mindset
• Compassion for both people and pets
• Ability to thrive in a busy, fast-paced environment
• Willingness to learn veterinary terminology and hospital procedures

Ready to Enjoy Coming to Work Again?

If you’re looking for more than “just another receptionist job,” we’d love to meet you.

Join a hospital where your voice matters, your work is appreciated, and your career can grow alongside an incredible team.

Apply today and discover why Highlands Animal Care is changing what it’s like to work in veterinary medicine.

Learn more at pawshealthpartners.com.

Pay: $16.32 - $21.88 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Application Question(s):

• A client calls and says their dog has been vomiting since this morning but is still eating treats and wagging their tail. What would you do?

• How would you handle a phone call from a client who is unsure whether their sick pet needs to be seen?

Work Location: In person