Treatment Coordinator/Scheduler

Overview

The Treatment Coordinator/Scheduler supports patients through treatment planning and appointment scheduling, combining dental knowledge with attentive customer service. This role requires two years of treatment experience in the dental field, clear and empathetic communication, and confidence discussing insurance and financial matters. Your impact: thoughtful coordination helps patients understand their treatment options and supports a smoother care experience.

Duties

• Coordinate patient treatment plans and appointment schedules.
• Sequence procedures and appointments with attention to detail.
• Communicate with patients by phone and address questions.
• Explain dental procedures and relevant treatment information.
• Discuss insurance and financial details clearly and empathetically.
• Respond to objections with patience and professionalism.
• Use Microsoft Office to support daily coordination tasks.

Qualifications

• Two years of treatment experience in the dental field.
• Dental knowledge and understanding of common procedures.
• Familiarity with insurance and financial discussions.
• Strong customer service and phone communication skills.
• Clear, empathetic communication and effective objection handling.
• Attention to detail and scheduling and sequencing ability.
• Working knowledge of Microsoft Office.

Pay: $18.00 - $23.00 per hour

Expected hours: 36.0 – 40.0 per week

Benefits:

• Dental insurance
• Paid time off

Experience:

• Dental Treatment: 2 years (Required)

Work Location: In person