Treatment Coordinator

Saint Johnsbury Dental Associates
Location: Saint Johnsbury, Vermont
Schedule: Part-Time | 2–3 Days Per Week
Position Type: In-Person

About the Position

Saint Johnsbury Dental Associates is seeking a motivated, organized, and personable Part-Time Treatment Coordinator to join our growing dental practice. This position is ideal for someone who enjoys building relationships with patients, coordinating dental treatment, and helping patients understand their financial options.

The Treatment Coordinator serves as the connection between our clinical team and patients, ensuring treatment recommendations are clearly communicated, financial arrangements are established, and patients are scheduled efficiently.

Key Responsibilities

• Present dental treatment plans to patients in a professional, confident, and understandable manner.
• Discuss treatment costs, insurance benefits, financing options, and payment arrangements.
• Help patients overcome financial and scheduling barriers to treatment.
• Follow up with patients who have outstanding or unscheduled treatment plans.
• Work proactively to fill openings in the doctors' treatment schedules.
• Coordinate appointments for comprehensive and multi-visit treatment plans.
• Assist with insurance predeterminations, benefit verification, and patient financial questions.
• Coordinate outgoing referrals to specialists and track follow-up as needed.
• Maintain accurate patient documentation and treatment notes in Dentrix Ascend.
• Collaborate with doctors, clinical assistants, hygienists, and administrative staff to provide a seamless patient experience.
• Support practice goals for case acceptance, patient satisfaction, and scheduled production.

Qualifications

• Previous dental office experience strongly preferred.
• Experience with dental treatment coordination, insurance, or financial presentations preferred.
• Familiarity with Dentrix Ascend or similar dental practice management software is a plus.
• Strong communication, organizational, and customer service skills.
• Comfortable discussing treatment costs and financial options with patients.
• Ability to multitask and work independently in a fast-paced environment.
• Positive attitude, professionalism, and a team-oriented mindset.

Schedule and Compensation

• Part-time: 2–3 days per week.
• Daytime weekday hours.
• Competitive hourly compensation based on experience.
• Opportunity to contribute to a growing, patient-centered dental practice.

Why Join Our Team?

At Saint Johnsbury Dental Associates, we are committed to providing exceptional dental care while creating a supportive and collaborative work environment. We value employees who take initiative, communicate effectively, and genuinely care about helping patients achieve better oral health.

How to Apply

Interested candidates are encouraged to submit their resume and a brief description of their dental or patient coordination experience.

Saint Johnsbury Dental Associates is an Equal Opportunity Employer.

Pay: $24.00 - $28.00 per hour

Expected hours: 24.0 – 36.0 per week

Work Location: In person