Treatment Coordinator

Dental Treatment Coordinator

Compensation: $25–$32 per hour (depending on experience)
Schedule: Full-Time
Experience: 1–2 years of dental office experience required

Position Overview

We are seeking a responsible, results-driven Dental Treatment Coordinator who enjoys working with patients and helping them make informed decisions about their dental care. This role requires someone who can confidently discuss treatment recommendations, explain financial obligations, and help patients move forward with their treatment.

The Treatment Coordinator will also handle patient payments and cash transactions, maintain accurate financial records, and work closely with the front office and clinical teams to ensure smooth daily operations.

Responsibilities

• Review treatment plans with patients and clearly explain recommended procedures.
• Present treatment fees, insurance estimates, and patient financial responsibilities.
• Help patients understand available financing options and payment arrangements.
• Collect patient payments, including cash, credit cards, debit cards, and checks.
• Maintain accurate payment records and ensure all transactions are properly documented.
• Follow established cash-handling and daily deposit procedures.
• Contact patients regarding pending treatment plans and outstanding balances.
• Coordinate appointments and follow up to help keep treatment moving forward.
• Work alongside doctors and clinical staff to ensure patients receive consistent information.
• Maintain organized patient files and accurate account information.
• Deliver excellent customer service while maintaining professionalism and confidentiality.

Required Qualifications

• 1–2 years of dental office experience.
• Previous experience as a Treatment Coordinator is strongly preferred.
• Understanding of dental procedures, treatment planning, and insurance.
• Experience collecting payments and handling cash transactions.
• Strong communication, organization, and customer service skills.
• Ability to discuss financial arrangements confidently and professionally.
• High level of accuracy, accountability, and attention to detail.
• Ability to multitask and work efficiently in a fast-paced environment.
• Familiarity with dental practice management software is preferred.

Ideal Candidate

The right candidate is dependable, organized, and comfortable taking responsibility for both patient coordination and financial transactions. We are looking for someone who can build patient trust, communicate effectively, follow through on responsibilities, and contribute positively to the office's overall performance.

Employment Requirements

This offer of employment is contingent upon the successful completion of a background check, including verification of employment history, education and other information relevant to the position and, where permitted by applicable law, a credit check relevant to the responsibilities of the position.

Job Type: Full-time

Pay: $25.00 - $32.00 per hour

Work Location: In person