Seeking an Exceptional Dental Scheduler/Receptionist & Treatment Coordinator

Seeking for an Exceptional Dental Scheduler/Receptionist & Treatment Coordinator

Have you ever wanted to be the reason why people regain their confidence and are able to smile again? Do you want to make an impact on how someone feels about themselves? Do you want to improve someone's quality of life? Are you ready to join a team that invests in the growth of both patients and employees? Then this dental office is the perfect place for you!

Are you passionate about helping patients understand their treatment options and guiding them through their dental journey with care and compassion? We are seeking a skilled Dental Scheduler/Receptionist & Treatment Coordinator to join our team and play a pivotal role in providing exceptional patient experiences.

Who Are We?

At Poussin Dental we pride ourselves on providing a luxury concierge experience. We prioritize patient education, transparency, and personalized care. Our practice is committed to delivering comprehensive dental services in a welcoming and supportive environment.

Why Join Us?

• Opportunity to make a meaningful difference in patients’ lives by being the first point of contact in their dental journey and guiding them through their dental treatment plans.
• Access to state-of-the-art technology to enhance patient communication, appointment management, and patient education.
• Support for professional growth and development through ongoing training and education.

Role Responsibilities:

• Managing and coordinating the daily schedule for the dental practice, including patient appointments, treatment follow-ups, and consultations.
• Greeting patients warmly, both in-person and over the phone, ensuring they feel welcomed and comfortable.
• Handling patient inquiries, scheduling, and confirmations with precision and care.
• Educating patients on their treatment options, including benefits, risks, and costs.
• Coordinating treatment plans with patients’ schedules and preferences.
• Assisting patients with insurance coverage and financial arrangements.
• Verifying insurance information and processing payments accurately.
• Ensuring the smooth flow of patients in the office by managing the reception area and communicating with the dental team about patient arrivals and schedule changes.
• Collaborating with the dental team to ensure seamless coordination of patient care.
• Assisting with administrative duties such as filing, data entry, and maintaining patient records.
• Maintaining a professional and positive attitude, contributing to a welcoming environment for patients and team members.

Qualifications:

• Previous experience in a dental or medical office is preferred but not required.
• Previous experience in dental treatment coordination or patient advocacy preferred.
• Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
• Strong organizational skills with attention to detail.
• Excellent communication and interpersonal skills.
• Excellent communication skills and a genuine passion for patient care.
• Empathy and compassion for patients’ needs and concerns.
• Proficiency with dental scheduling software and office management systems is a plus.
• Energetic personality with a cheerful attitude.
• Bilingual (Spanish) is a plus

Competitive Compensation Package Starting at:

• Competitive compensation package starting at $22 based on experience, plus performance-based incentives.
• Competitive hourly rate with opportunities for performance-based incentives.

To apply, please email your resume to hire.poussindental@gmail, with the subject line: "Smiles and Schedules - Application for Dental Scheduler/Receptionist & Treatment Coordinator Position - [Your Name]."

Join our team, where you’ll have the opportunity to connect directly with patients, empower patients to make informed decisions about their dental care, embrace state-of-the-art technology, collaborate with a dedicated team, and grow both personally and professionally. We welcome individuals who share our dedication to excellence and patient-centered care.

Pay: $22.00 - $26.00 per hour

Expected hours: 32.0 – 36.0 per week

Benefits:

• Continuing education credits
• Dental insurance
• Free parking
• Opportunities for advancement
• Paid sick time
• Paid time off
• Professional development assistance
• Uniform allowance

Language:

• English and Spanish (Preferred)

Work Location: In person