Scheduling Coordinator

Key Responsibilities

• Schedule, reschedule, and confirm appointments efficiently.  
• Communicate with clients, patients, or customers regarding appointment details.  
• Maintain updated records of appointments and contact information.  
• Ensure schedules are optimized to prevent conflicts or delays.  
• Send reminders and follow-ups to clients or patients.  
• Address scheduling issues and resolve conflicts professionally.  
• Collaborate with staff to ensure seamless coordination.  
• Provide exceptional customer service and assist with inquiries.  

Skills, Knowledge and Expertise

• Attention to detail. 
• Strong customer service skills. 
• Must be able to work in a team-oriented environment. 
• Strong organizational and time-management skills.  
• Excellent communication and interpersonal abilities.  
• Proficiency in scheduling software and office tools.  
• Ability to multitask and work efficiently under pressure.  

Education and Experience:

• High School Diploma/GED 
• 2 + years of dental experience  

Physical Requirements:

• Ability to sit, stand, and walk for extended periods throughout the workday 
• Occasional lifting, moving, or carrying of items up to 25 pounds (e.g., office supplies, small equipment) 
• Ability to bend, reach, and perform light physical tasks related to office organization and maintenance 
• Comfortable working in a clinical environment, including proximity to dental procedures, instruments, and equipment 

Benefits

•  Competitive hourly rate based on experience 
•  Paid Time Off (PTO)  
•  Medical, dental, and vision insurance options 
•  401(k) with employer matching 
•  Professional development and growth opportunities 
•  Supportive, team-oriented work environment 
•  Modern technology and well-equipped operatories