Schedule Manager

Schedule Manager – Dental Office
Pursuing Excellence to provide an Unparalleled Experience

Culture

Our team prioritizes a culture of teamwork, support, open communication, mental health and work-life harmony. We work together to provide patients with the best possible oral healthcare.

The schedule manager is a crucial role in the office as the first and last point of contact for our patients. Success in this role involves building relationships and good rapport with patients, meeting and exceeding daily production goals by keeping the schedule full, processing claims and understanding insurance plans.

The daily uncertainties of managing the schedule are opportunities to get creative. Are you up for the challenge and ready to join our dynamic team?

Schedule

• Tuesday - Thursday 8:00 am – 4:30/5:00 pm
• Friday 8:00 am – 3:00 pm
• Closed on Mondays
• Typical weekly hours range from 32 – 34 hours per week
• We clock in at 7:55, have morning huddle at 8:15 and start seeing patients at 8:30
• Admin staff take turns breaking for a 30-minute lunch

Benefits

• Supportive team environment
• Paid time off
• 6 paid federal holidays
• Retirement plan with 3% match (available following a 90-day period)
• Dental benefits (preventative care for employees, spouse and children up to age 22, restorative care at a discount)
• Customized long term employee retention program
• Opportunities for growth and continued education
• Annual summer function and Christmas party
• Uniforms or work wear stipend
• Compensation begins at $23 per hour and is based on experience

Responsibilities:

• Manage and optimize the schedule to achieve production goals
• Track scheduling opportunities and coordinate treatment strategically
• Communicate treatment value and help patients move forward with care
• Coordinate patient flow and support the clinical team throughout the day
• Answer phones, assist patients, and maintain a welcoming front office environment
• Verify and process insurance claims
• Collect payments and process transactions

Qualifications:

• Positive attitude
• Strong organizational and multitasking abilities
• Confident communication and customer service skills
• Ability to think proactively and problem-solve quickly

Pay: From $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Experience:

• Dental: 1 year (Required)

Ability to Commute:

• Rapid City, SD 57701 (Required)

Work Location: In person