Receptionist

Elevate Your Career with Us!

About Us: Emergency Dentist of Austin is a fast-growing startup redefining emergency dental care through urgency, compassion, adaptability, and high-level patient experience. We don’t just treat emergencies — we help patients rebuild confidence in their dental health and create pathways toward comprehensive care.

This is a high-energy, growth-focused environment designed for team members who thrive on feedback, accountability, patient connection, and continuous improvement.

The Opportunity:
We are looking for a motivated, go-getter Front Desk / Patient Coordinator who is excited to:

• Take ownership of the patient experience
• Thrive in continuous coaching and feedback cycles
• Help patients say “YES” to treatment
• Actively problem solve financial concerns and scheduling barriers
• Drive 5-star patient experiences and Google Reviews
• Keep urgency and momentum throughout the day

This is NOT a passive receptionist role. We are looking for someone who is proactive, adaptable, emotionally intelligent, and energized by helping patients move forward with treatment.

Your Responsibilities: As our receptionist, you'll be the first point of contact, ensuring a positive patient experience. Responsibilities include:

• Welcome and check in patients with warmth and urgency
• Answer inbound calls and convert emergency patients into scheduled visits
• Coordinate treatment and patient flow throughout the office
• Help patients navigate financial concerns and next steps
• Ask patients for Google Reviews to help maintain our high standard of care and reputation
• Maintain excellent communication with patients and teammates
• Accept and apply ongoing coaching and performance feedback

Success Looks Like:

• Patients feeling cared for, supported, and confident
• High conversion from emergency visits into continued care
• Strong schedule management and patient retention
• Consistent patient follow-through and confirmations
• Positive patient reviews and feedback
• A team member who actively solves problems instead of waiting for direction

Why Join Us:

• Vertical growth opportunities
• Production-based bonus opportunities
• Detailed training program provided
• No dental experience required
• Fast-paced environment with real impact
• Opportunity to grow with an expanding startup

Join us and grow with Emergency Dentist of Austin!

Pay: From $18.00 per hour

Benefits:

• Flexible schedule

Work Location: In person