Private Practice Dental Receptionist

We are seeking a dynamic and personable full-time or part-time Dental Receptionist to join our woman-owned, private dental practice. This vital role serves as the first point of contact for patients and ensures the smooth operation of daily administrative activities. The ideal candidate will demonstrate exceptional customer service skills, a professional demeanor, and the ability to manage multiple responsibilities efficiently. Your role will be essential in creating a welcoming environment while handling administrative tasks with accuracy and care.

Duties

• Greet patients warmly and provide outstanding customer service to ensure a positive experience from check-in to check-out
• Manage patient appointments
• Handle phone communications professionally, addressing patient inquiries, appointment requests, and follow-up calls
• Maintain and update electronic health records (EHR) accurately and securely using EMR/EHR systems
• Process dental insurance information, verify coverage, and assist patients with insurance-related questions
• Understand and communicate dental terminology relevant to dental care and patient treatment plans
• Collaborate with the dental team to coordinate patient flow and ensure all administrative tasks are completed promptly
• Uphold confidentiality and compliance with dentalcare regulations at all times

Qualifications

• Proven experience in a customer service role, preferably within a dental setting
• Strong knowledge of dental terminology
• Familiarity with Eaglesoft or Carestack is highly preferred
• Excellent phone communication skills with the ability to handle multiple calls professionally
• Basic understanding of dental insurance processes and coverage verification procedures
• Exceptional organizational skills with attention to detail in managing schedules and records
• Professional appearance and demeanor with strong interpersonal skills
• Ability to work efficiently in a fast-paced environment while maintaining a friendly attitude

If this seems like a good fit we would love to hear from you!

Pay: $20.00 - $25.00 per hour

Expected hours: 16.0 – 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Caregiver leave
• Dental insurance
• Disability insurance
• Employee discount
• Employee mentoring program
• Family leave
• Free parking
• Health insurance
• Health savings account
• On-the-job training
• Opportunities for advancement
• Paid orientation
• Paid sick time
• Paid time off
• Paid training
• Parental leave
• Retirement plan
• Vision insurance

Experience:

• Dental receptionist: 1 year (Required)

Language:

• English (Required)

Ability to Commute:

• Lakewood, CO 80226 (Required)

Work Location: In person