Periodontal Front Desk Coordinator

Our private periodontal and implant surgery practice is looking for an experienced Front Desk Coordinator with a commitment to providing exceptional patient care to support our office team. This is a terrific full-time opportunity for a professional individual with a positive attitude and outgoing personality to skillfully interact with our valued patients. Our ideal candidate is a team player, has excellent communication skills, professionalism, a friendly demeanor, and impeccable organization skills with attention to detail.

Qualifications:

· Dental Front Office – 2 years’ experience (preferred)

· Sound knowledge of dental terminology

· Proficient in dental practice management software (Open Dental)

· Working knowledge of general office administrative practices

· Good telephone etiquette

· Exceptional organizational skills

· Excellent customer service skills

Job Duties Include Ability to:

· Greet and welcome patients to the practice and create an exceptional experience for each office visit. Verify general information and update for each patient.

· Receive patient inquiries at the front desk and over the phone and provide patients with a satisfactory response.

· Schedule, cancel and reschedule patient appointments.

· Make daily confirmation calls and document actions in Open Dental.

· Facilitate smooth communication between patients and doctors by passing on patients’ requests to doctors while also ensuring that doctors’ instructions are passed on to patients.

· Prepare daily schedules for the dentists, hygienists, dental assistants and other team members.

· Update patient charts with x-rays, treatment plans, and financial/insurance information.

· Create, present and schedule treatment plans. Schedule follow-up calls for unscheduled treatment plans.

· Calculate fees, coordinate financial agreements and process payments, including cash and credit card transactions.

· Communicate with dental insurance providers to determine if patients are required to make co-payments.

· File insurance claims forms for completed dental care, determine billing codes, and follow up with dental insurance companies.

· Place orders for office supplies after checking inventory.

· Perform general office duties as requested.

We offer exceptional benefits with 401K retirement plan, paid holidays, separate sick and PTO time, scrub allowance, and medical insurance benefits available.

If you are ready to join a team that is dedicated to growth and excellent patient care, we would love to meet you.

Please send a resume, cover letter, and salary requirements.

Pay: $25.00 - $28.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person