Pediatric Dental Scheduling Coordinator

Sweet Tooth Pediatric Dentistry is a fun, family-owned, inclusive, and team-oriented pediatric dental office looking for a fun & upbeat person to join our team full-time!

**Please keep in mind - this is not your average receptionist position. We have a very high volume of patients/calls. Multi-tasking skills are required!**

Responsibilities:
- Greet and welcome both patients and parents as they arrive

- Answer phone calls and schedule appointments for patients

-Manage incoming referrals from other dental offices

- Collect basic information over the phone

- Assist with payment processing

- Maintain patient records and update information as necessary

- Coordinate with dental staff to ensure smooth patient flow

- Provide excellent customer service and address patient inquiries or concerns

Qualifications:

- FUN, FRIENDLY, UPBEAT, AND WELCOMING ATTITUDE. Making our patients/parents feel as if they are at home.

- We have a strong non-discrimination policy which includes but is not limited to race, gender identity, sexual orientation, etc. Hateful or rude remarks to/about patients/staff will not be tolerated. Every person who visits Sweet Tooth should be treated equally and with respect.
- Previous experience working in a dental office or similar healthcare setting preferred
- Proficient in FUSE dental software or similar software preferred
- Familiarity with dental terminology and procedures
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Proficient in using phone systems and other office equipment

Location: 311 Financial Way Suite 200 Wausau, Wisconsin 54401

Job Type: Full-time

Schedule:

• Monday to Thursday
• 8:30AM-4:30PM

Benefits:

• Employee discount
• IRA Enrollment
• Paid Time Off
• Unpaid Time Off
• Dental care for spouse & children
• Paid training
• Flexible schedule
• NO FRIDAYS OR WEEKENDS :)

Previous dental experience or pediatric experience is preferred, whether that be front desk or assisting. Applicants with no dental experience are welcome to apply, as we are willing to train the right person! If you are outgoing, love kids, are self-motivated, and a team player, please respond with a cover letter and resume. We look forward to meeting you!

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Expected hours: 30.0 – 32.0 per week

Benefits:

• Employee discount
• Flexible schedule
• Free parking
• On-the-job training
• Paid sick time
• Paid time off

Work Location: In person