Patient Care Coordinator

We are looking to add a patient care coordinator to our wonderful team in Rapid City, SD. We are looking for a positive, self motivated, friendly individual who is passionate about providing patients with exceptional dental care.

Responsibilities and Duties:

- Greet patients

- Checking patients In and out

- Scheduling patient appointments

- Verifying Insurance

- Scan and shred necessary paperwork.

- Assist patients to complete all necessary forms and documentation

- Receiving phone calls and answer all questions

- Enter all relevant patient information into dental software

- Verifying Insurance information

- Enter insurance payments into dental software

- Process and explain treatment estimates to patients

- Batch Insurance claims

- Calling re-call patients

- Maintain a professional reception area

- Organize referrals to other medical specialists

- Follow HIPPA guidelines

Qualifications and Skills:

Knowledge of dentistry and dental procedures

high school diploma or equivalent

highly attentive to detail

Able to multi-task

Outstanding written and verbal communication skills

Strong interpersonal and relationship building skills

Friendly, positive demeanor with patients and the dental office team members

Exceptional customer service skills

Willingness to learn and adapt to changes

Hardworking

Benefits:

We offer competitive pay with opportunity for bonuses

Paid time off (up to 3 weeks)

Paid holidays

Simple IRA matching

Dental Benefits

Fun staff events

Job Types: Full-time, Part-time

Pay: $19.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Paid time off

Work Location: In person