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Patient Care Coordinator

📍 Portland, OR, OR·Posted 14d ago

💰 ~$48k–$56k/yrFull-Time401k MatchHealth InsuranceDental & VisionPTO / Paid Time OffFlexible ScheduleGrowth OpportunitiesWork-Life Balance

At Timber Dental, we're more than a dental office, we're a team dedicated to creating exceptional experiences for both our patients and our employees. We're looking for a new Front Office Team Member who thrives in a positive, supportive workplace and enjoys building relationships with friendly patients and coworkers. Our mission is to elevate our team members, provide the highest level of care for our patients, and maintain a healthy work-life balance. We achieve this by living out our five core values every day, guiding how we serve our community and support one another. If you're looking for a workplace where your contributions are valued, your growth is encouraged, and your team genuinely enjoys working together, we'd love to meet you.

Position Overview

Timber Dental is seeking an experienced and patient-focused Patient Care Coordinator to join our team. This role is ideal for someone with at least one year of experience in a dental or healthcare front office setting who thrives in a fast-paced environment and is passionate about delivering an exceptional patient experience.

Schedule
4 days during the week 7:30am - 5:30pm with an hour lunch, Fridays are 6:30am - 4:30pm Day off subject to office availability.

What We Offer

Supportive and team-oriented work environment
Opportunity for continued growth and development
Competitive compensation based on experience
Consistent schedule and work-life balance

Key Responsibilities

Greet and check in patients, ensuring a welcoming and professional experience
Answer phones and manage appointment scheduling to maintain a productive schedule
Verify patient information and maintain accurate records
Perform insurance verification and provide basic benefit breakdowns to patients
Collect co-pays, balances, and process patient payments
Coordinate patient flow and support the clinical team as needed
Follow up with patients regarding appointments and treatment
Maintain an organized and efficient front office environment

Skills, Knowledge and Expertise

Minimum of 1 year of experience in a dental or healthcare front office role required
Experience with dental insurance verification and patient scheduling preferred
Familiarity with practice management software is a plus
Strong communication and interpersonal skills
High attention to detail and organizational skills
Ability to multitask and work efficiently in a team environment
Positive attitude and strong customer service mindset