Orthodontic Treatment Coordinator/Insurance Coordinator

Job Summary

We are seeking a dynamic and compassionate Orthodontic Treatment Coordinator to join our vibrant dental team. In this pivotal role, you will serve as the primary point of contact for patients seeking orthodontic care, guiding them through their treatment journey with enthusiasm and professionalism. Your energetic approach will help foster a positive patient experience, ensuring clear communication, efficient scheduling, and seamless administrative support. If you thrive in a fast-paced environment and are passionate about helping people achieve confident smiles, this opportunity is perfect for you!

Responsibilities

• Welcome patients with a friendly and energetic demeanor, providing exceptional customer service throughout their visit
• Manage patient scheduling using specialized patient management software and EMR/EHR systems to optimize appointment flow
• Educate patients on treatment plans, financial options, and health insurance coverage, ensuring they understand each step of their orthodontic journey
• Coordinate with the clinical team to prepare treatment rooms and ensure all necessary documentation is complete and accurate
• Maintain patient confidentiality in accordance with health regulation policies and HIPAA guidelines
• Follow up with patients regarding appointments, payments, and post-treatment care via phone or client communication channels
• Support administrative tasks such as data entry, typing reports, verifying insurance claims, and managing electronic health records efficiently

Experience

• Previous experience working in a medical or dental office environment is highly preferred
• Strong knowledge of health regulation policies, medical terminology, and health insurance processes
• Proficiency in Microsoft Office applications such as Word and Excel for documentation purposes
• Familiarity with patient management software and EMR/EHR systems for electronic health records management
• Excellent customer service skills with the ability to communicate clearly over the phone and in person
• Ability to handle sensitive information discreetly while maintaining patient confidentiality
• Office experience involving administrative support tasks like typing reports, managing appointments, and processing insurance claims

Join us to make a meaningful difference in our patients’ lives by providing outstanding support in a lively, supportive environment. We value energetic professionals dedicated to delivering top-tier care while fostering a positive atmosphere that encourages growth and success!

Pay: $22.00 - $32.00 per hour

Work Location: In person