Orthodontic Treatment Coordinator

Orthodontic Treatment Coordinator

We’re looking for an enthusiastic, personable, and motivated Orthodontic Treatment Coordinator to join our team.

If you love connecting with people, creating exceptional patient experiences, and being part of a positive, collaborative team, you may be exactly who we’re looking for!

As a Treatment Coordinator, you’ll be one of the first people our new patients meet. You’ll help them feel comfortable and confident as they begin their orthodontic journey — learning about their goals, educating them about treatment options, answering questions, and helping them understand their financial arrangements. You’ll work closely with our doctors and team to coordinate care and ensure every patient feels informed, comfortable, and excited about their treatment.

What We’re Looking For

We’re looking for someone who:

• Naturally connects with and enjoys engaging with people
• Has excellent communication and customer service skills
• Has a sales or customer-facing background and is comfortable building relationships, identifying needs, educating patients, and confidently guiding them toward a decision
• Is comfortable discussing treatment options, financial arrangements, and helping patients move forward with care
• Is organized, detail-oriented, and great with follow-through
• Can confidently work both independently and as part of a team
• Is dependable and brings a strong work ethic every day
• Is motivated, goal-oriented, and enjoys achieving results
• Has excellent time-management skills
• Is comfortable with computers and technology
• Is a quick learner who is eager to grow and take on new challenges
• Takes pride in creating a welcoming and memorable patient experience

Orthodontic experience is a plus, and sales experience is also highly valued.

A background in sales, customer service, hospitality, healthcare, or other people-focused roles can provide a strong foundation for success in this position. We’re looking for someone who brings a positive attitude, strong communication and a genuine desire to learn and grow.

Why You’ll Love Being Part of Our Team

We believe great care starts with a great team. When you join us, you can expect:

• Consistent hours
• Competitive pay
• Solid benefits
• Supportive, approachable doctors
• Opportunities to learn and grow
• A fun, positive team environment

Position Details

This is a full-time position, averaging 32–35 hours per week, with a Monday–Thursday schedule primarily based in our Topsham office, along with one day a week at our Freeport location.

Previous orthodontic experience is a plus but not required. We’re happy to train the right person who brings a positive attitude, strong people skills, and a willingness to learn.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Ability to Relocate:

• Topsham, ME 04086: Relocate before starting work (Required)

Work Location: In person